Enterprise CRM Mobility Solution – A Boon - PowerPoint PPT Presentation

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Enterprise CRM Mobility Solution – A Boon

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Today, with the increase and monopoly of mobile devices, it is to be unstated that these CRM systems are all with mobility based support and mobility driven. Major users of any CRM system are going to be the business owners, management and the sales team / field staff. – PowerPoint PPT presentation

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Title: Enterprise CRM Mobility Solution – A Boon


1
Enterprise CRM Mobility Solution A Boon
  • By
  • SPEC INDIA

2
Customer Relationship Management
  • CRM - todays reigning solution to effective and
    efficient business strategies and functioning.
  • Deals not only with quantified data and
    statistics but handles subjective information
    along with relevant categorization of involved
    objects.
  • Depends on diverse factors depending upon on the
    role and responsibility of the entities involved.
  • Major focus of any CRM system is sales tracking
    and monitoring, sales forecasting and long term
    planning for various sized businesses.

3
Customer Relationship Management
  • Major users of any CRM system are going to be the
    business owners, management and the sales team /
    field staff.
  • Such a CRM solution
  • helps the end users understand the priority of
    the organisation and maximizes ROI with minimal
    rework and errors.
  • helps businesses achieve their goals with the
    right mix of vigour and intelligence.
  • Today, with the increase and monopoly of mobile
    devices, it is to be unstated that these CRM
    systems are all with mobility based support and
    mobility driven.

4
CRM Its Most Wanted Features
5
CRM Its Most Wanted Features
  • Taking care of competition analysis and
    capturing, detailed and customized feedback
  • Providing extension to dealers/sub dealers
  • Monitoring business through various trade
    channels
  • Spot billing and 3rd party application
    integration like SAP or ERPcheck
  • Update stock availability at store, at warehouse
    goods in transit
  • Cross platform compatibility

6
CRM Its Most Wanted Features
  • Ability to access back office data in real time
  • Eliminates administrative time and thereby saves
    on cost attached to time
  • Increase in field visibility and close watch on
    competition
  • Generation of dynamic graphical MIS dashboard
    reports for various levels
  • Route plan approvals and auto approvals in case
    of delay than stipulated time frame
  • Employee messages through application and task
    management

7
Mobile CRM An Introduction
8
Mobile CRM An Introduction
  • Mobile CRM Solutions assist organizations to add,
    edit and manage their interaction and
    relationships with current prospective
    customers.
  • CRM Mobility works through mobile applications on
    many handheld and mobile devices.
  • CRM Mobile are two powerful tools, enterprises
    look for today, to enhance productivity and
    profitability.

9
Why Mobile CRM?
  • Perfect identification of target audiences
    because of accurate and real time information
  • Focussed marketing efforts thereby reducing cost
    of ownership
  • Maximized ROI
  • Enhanced visibility of the customer and customer
    satisfaction
  • Sales Forecasting and Analysis
  • Added advantage over competitors

10
SPEC INDIAs Renaissance eCRM solution
  • This CRM / SFA solution encompasses the
    enterprise workflow for a diversity of audiences
    like sales teams, service and maintenance teams,
    dealers and distribution channels
  • Inclusive of dealers, it also possesses 3rd party
    legacy system integration
  • Aims to change the companys ROI equation and
    achieve voluminous savings in administration of
    the sales teams
  • Majorly contributive in enabling companies
    achieve ROI in just 4 months, for which proven
    statistics are available

11
Thank you
To know more about Renaissance Enterprise CRM
Solution Visit the link below and schedule a FREE
DEMO www.ecrmsolutions.co
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