Title: Experiments
1Experiments
- Uniquely suited to identify cause-effect
relationships - To study effect of one variable (treatment) on
another (outcome/dependent variable) - Use a control group to rule out other causes
- Program is the treatment in a program
evaluation desired outcomes are effect - Measure change with vs without the program, not
just before vs after
2Uses of Experiments in PRTR
- Effects of information or promotion programs
- on knowledge, attitudes, or behavior.
- Consumer response to marketing mix changes
- price, product, promotion, place
- Effectiveness of various TR interventions
- Impacts of tourism on community/region
- community attitudes, social, economic, and
environmental impacts. - Benefits/Effects of recreation and tourism
activity - physical health, mental health, family bonding,
economic impacts, learning, etc.. - Studying preferences
- for landscapes and more generally to measure the
relative importance of different product
attributes in consumer choices. e.g. conjoint
analysis
3Characteristics of a true Experiment
- 1. Sample equivalent experimental and control
groups - 2. Isolate and control the treatment
- 3. Measure the effect
4Pre-test/Post-test with Control
- R MB1 X MA1 Experimental group
- R MB2 MA2 Control group
R denotes random assignment to groups X
denotes the treatment Measure of effect ? Expmt
gp - ? Control gp (MA1-MB1) -
(MA2-MB2) with vs
without
5Example
- Pre Post
- Expmt 75 90
- Control 70 80
- Effect (90-75) - (80-70)
- 15 - 10 5
- With vs without the treatment 5
- Before vs After 15
6Threats to Internal validity
- Pre-measurement (Testing) effect of
pre-measurement on dependent variable (post-test) - Selection nonequivalent experimental
control groups, (statistical regression a special
case) - History impact of any other events between
pre- and post measures on dependent variable - Interaction alteration of the effect due to
interaction between treatment pre-test. - Maturation aging of subjects or measurement
procedures - Instrumentation changes in instruments between
pre and post. - Mortality loss of some subjects
7Threats to external validity
- Reactive error - Hawthorne effect -
artificiality of experimental situation - Measurement timing - measure dependent variable
at wrong time, miss effect. - Surrogate situation using population, treatment
or situation different from real one.
8Quasi-experimental designs
- Ex post facto (after the fact)
- No control group
- Subjects self-select to be in expmt group
- 1. Travel Bureau compares travel inquiries in
1991 and 1994 to evaluate 1992 promotion efforts.
- 2. To assess effectiveness of an interpretive
exhibit, visitors leaving park are asked if they
saw exhibit or not, Two groups are compared
relative to knowledge, attitudes etc.
9Lab vs Field ExperimentsInternal vs External
Validity
- Internal validity - are findings correct for the
particular subjects setting - External validity - can we generalize results to
other similar situations/populations? - Lab Expmt high internal validity, low external
- Field Expmt high external validity, low internal
10Ad Evaluation -Woodside Example
- Design 30,000 magazine subscribers, randomly
assign 10K to each of three groups A, B and C. - Treatments 2 expmtl groups, 1 control
- A- fun in sun message
- B relax with family message
- C no ad , control group
- Measures of effect
- Total inquiries received
- Unaided ad recall via phone survey of 3,000
subscribers - Expenditures of predicted visitors from each
group (phone survey)
11Results
Measure of effect A B C
Inquiries/1000 subscribers 30 10 5
Unaided awareness of destin. 12 4 2
Party visits/1000 subscribers 9.0 2.0 .5
Spending per trip 400 400 200
Total spending/1,000 subsc. 3,600 800 100
Net tax revenue (10) per K 360 80 10
Ad costs / 1,000 subscribers 40 40 0
Net tax/ ad (ROI) 9.0 2.0 -
Tax revenue/ad cost 320 40 10
12Recommendations
- A-B-C Copy Split
- Large sample sizes 1,000 plus
- Compare alternatives with each other and to no ad
- A to B and A/B to C - Track multiple measures of impact/effect
- Gather spending to estimate ROI
13Pricing Expmt- Bamford/Manning
- Design Vary campsite pricing for prime campsites
at Vermont State - Treatments Price differentials of 1-5
- Assign state parks to treatment groups
- Measures of effect
- Percent choosing prime sites
- Campsite occupancy shift index (compare with
previous year) - Revenue generated
- Equity acceptance of policy, income group
differences
14Pricing Expmt Results
- Occupancy shift of 5 for each 1 differential
- Pct choosing prime 54 - .5 Pctage Price
Increase - E.g. 0 differential 54 choose prime
- 10 differential - 49 20 diff - 44
- Revenue increase of 4 -22
- Small differences in income groups
- Pct choose prime 20 for L, 25 M 26 H
- Fee Fair? 49 L, 51 M , 60 H
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