Part D Chapter 4 Organisational Design

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Part D - Chapter 4 - Organisational Design
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Contents

• Introduction
• Design approach
• Different types of design
• Example of organisational structure design
  elfstedentocht

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Introduction

• Do not assume a given organisation
• Aim at creating an organisation
• Specify requirements for organisational
  behaviour (OP)
• OPs should emerge from roles, groups,
  interactions etc
• Other requirements may be imposed
• Design of organisational structure and behaviour
  will fulfilloverall organisational behaviour

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Design approach
organisation properties
Requirement refinement
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Different types of design

• Part of the organisational structure and/or
  behaviour may already be predescribed by
  requirement
• Then only organisation dynamics is designed
• for example
• role behaviour design
• interaction protocol design

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Example of role behaviour design
properties

organisation
group properties

group interaction properties



transfer properties
role properties

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Example of interaction protocol design
organisation properties

group properties

group interaction properties



transfer properties
role properties

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Design Problem Statement and Design Solution

• Design Problem Statement
• set of requirements on the organisational
  behaviour
• partial description of organisational structure
• partial description of dynamic properties
• Design Solution
• Organisational model that fulfills imposed
  requirementsand includes prescribed description
  of organisationalbehaviour and structure

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11cities Introduction
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11cities Design Problem

OP(ES)FO
The tour has to be organised whenever possible as
fast as possible, but ensuring a safe passage
over the ice for all skaters.

Weather Monitoring
OP(ES)WM

In wintertime the organisation daily monitors the
weather.


Ice Monitoring
OP(ES)IM



In longer periods of frost the organisation daily
monitors the waterway conditions.
The reports about the waterway conditions along
the whole route are produced.
(detailed information per km, a summary per
region and a summary for the whole route)
Not all members need to know the details of the
situation of the route in the whole area.


OP(ES)GO
Go - no go decision making

Based on the reports based on monitoring, the
organisation daily decides on the possibility and
date (if appropriate) of a tour it giet oan
decisions.

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11cities Design Solution for Organisational
Structure

• Represent every region (from 21) as a group
  with (10) monitors and one region head

• Create a separate deliberation group that
  consists of region representatives (region
  heads) and board representatives (9)
• This group is responsible for making a
  decision about the starting point of the
  skating tour.

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11cities Design Solution for Organisational
Structure
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11cities Groups and Roles
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11cities Transfers
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11cities Group and Role instances
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11cities Design Solution for the Organisational
Behaviour
OP(ES)FO
If a two-week period of frost has passed
and the ice conditions on the entire route
are sufficient, then a decision that the tour
will be organised will be communicated by the
Chairperson in the Region Representatives
group and by the Region Heads in the
Region groups.


OP1(ES)FO
GI2(RRs, R)
GI1(RRs, R)
GP(RRs)RD
GP(R)MD
GI1(R, RRs)
GP(RRs)DM
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11cities Group Properties
GP(RRs)RD Receive decision based on
observation of weather
If the weather conditions have been
observed, then the Region Representatives daily
receive from the Chairperson of
the Region Representatives group a decision (on
the basis of the weather conditions)
whether a monitor phase has to start.



GI1(RRs, Regiongroup)
If a Region Representative in the Region
Representatives group receives a
decision of the Chairman that a monitor phase has
started, then the Region Head of the
corresponding Region group communicates this
to all Monitors in this Region group.
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11cities Design Solution for Organisational
Structure
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11cities Group Properties
GP(Region)MD Monitors deliver reports
If within a Region group the Region Head has
communicated that a monitor phase
starts and since then did not
communicate that the monitor phase was
finished, then every day the Region Head
receives from the Monitors an overview of
the situation of all parts of the route in its
region.



GI1(Regiongroup, RRs)
If the Region Head of a Region group
receives reports on the ice conditions
on all parts of the route within the region,
then the corresponding Region Representative
in the Region Representatives group
communicates a summary report on this
region to all Participants (i.e., Chairperson,
Board Member Representatives, and
Region Representatives).
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11cities Design Solution for Organisational
Structure
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11cities Group Properties
GP(RRs)DM Decision is made
If monitor report summaries for all regions
have been put forward by Region
Representatives in the Region Representatives
group, then later at the same day all
Participants of the Region
Representatives group receive from the
Chairperson a decision on if and when a
tour is held.



GI2(RRs, Regiongroup)
If within the Region Representatives group,
a Region Representative receives
information on whether a tour will be held on day
D, then the same day the Region Head of the
corresponding Region group communicates
this to all Monitors in this Region group.
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11cities Role Interaction Properties
GP(RRs)RD
GP(RRs)RD Receive decision based on
observation of weather
EA(WR) Weather reports are available on a daily
basis.
EA(WR)
TP(Ch, RR)
RP1(Ch)CD
RP1(Ch)CD If the Chairperson of the Region
Representatives group has received
weather reports, then at the same day the
Chairperson will communicate a decision
on whether a monitoring phase is starting.
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11cities Role Interaction Properties
GP(R)MD Monitors deliver reports
GP(R)MD
RI(RH, M) If within a Region group the
Region Head has communicated that a
monitor phase started and since then
did not communicate that the monitor
phase was finished, then every day each Monitor
communicates information to the Region
Head of the situation of the part of
the route in this region under his
responsibility.
TP(M, RH)
RI1(RH, M)
RP(M)MCMI
TP(RH, M)
RP(M) MCMI If within a Region group a
Monitor has received from the Region Head
the information that a monitor phase started and
since then did not receive information that the
monitor phase was finished, then every
day this Monitor communicates information to the
Region Head of the situation of the part
of the route in this region under his
responsibility.
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11cities Role Interaction Properties
GP(RRs) DM Decision is made
GP(RRs)DM
RI(RR, Ch) If monitor report summaries for
all regions have been put forward by
Region Representatives in the
Region Representatives group, then later at the
same day the Chairperson will
communicate a decision on if and when a
tour is held.
RI1(RR, Ch)
TP(Ch, RR)
RP(Ch)CD
TP(RR, Ch)
RP(Ch) CD If the Chairperson of the Region
Representatives group has received
weather reports, then at the same day the
Chairperson will communicate a decision
on whether a monitoring phase is starting.
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11cities Interlevel Relations
OP1(ES)FO
GI2(RRs, R)
GI1(RRs, R)
GP(RRs)RD
GP(R)MD
GI1(R, RRs)
GP(RRs)DM
EA(WR)
TP(Ch, RR)
TP(M, RH)
RI1(RR, Ch)
TP(Ch, RR)
RI1(RH, M)
RP1(Ch)CD
TP(RH, M)
RP(M)MCMI
RP(Ch)CD
TP(RR, Ch)
RP(M)IMI
RP(M)GMI
RP(M)RMI