Information Technology

1

• Information Technology
• and Library Services

2
Presenter

• Robert Campbell
• Assistant Vice President for Information
  Technology

3
Presenter

• Elaine Montilla
• Help Desk Supervisor
• Information Technology
• IT Services

4
The Registration Path

• Register online via student web
• Use Banner ID mailed from Registrar
• Pay bill get receipt
• Pay online, by mail or _at_ Bursar room 8105
• GC network login enabled automatically
• 3-5 days after payment
• Take receipt for GC photo ID
• Photo ID room 9123
• Take GC photo ID for library barcode
• Library 1st floor circulation desk

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IT Services

• Computer access, email account, anti-spam
  anti-virus software, personal web site, secure
  file storage, printing, free workshops, licensed
  software
• OWA (Outlook Web Access)
• https//wa.gc.cuny.edu
• Web Files Services https//web.gc.cuny.edu/infor
  mationresources/wfs
• GC network login password reset
  https//pwreset.gc.cuny.edu

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Network Accounts

• Login and use PCs throughout the building
• A free GC email account
• Size 50MB
• Max 5MB on attachments
• Personal storage space on the network (U\
  300MB)

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Network Accounts (Continued)

• How do I get one?
• Full time Auto created 3-5 days after class
  registration is completed
• Non-Matric or Permit Visit the Help Desk and
  complete an account creation request form
• When does it expire?
• 3 months from graduation or after 18 months of
  inactivity
• What is my password?
• Default password is initials and birth date
  Ex. RS1978/08/24
• Passwords must be strong and 8 to 15 characters

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Public Computers

• Dell computers with Pentium 4 processors (GX240_at_
  1.9 GHz and GX260_at_ 2.4 GHz) running Windows XP
  Pro
• All computers have zip drives
• All computers have CD-RW drives
• Some computers have DVD/CD-RW combo drives
• Macs are located on the concourse level, and 2nd
  Floor of the Library running OS X with Office XP

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CUNY Portal

• Blackboard is web-based courseware management
  system through which students may participate in
  interactive online instruction.
• Instructors may include in their courses learning
  materials such as documents, presentations, and
  audio and video files.

• The CUNY eMall is a virtual shopping plaza where
  merchants offer a variety of discounts and other
  promotional programs on their goods and services
  to members of the CUNY community

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SUMMARY

• Where?
• C-level Library 2nd floor
• Department offices
• Laptop ports on C-level, 1st and 2nd floor of the
  Library
• CUNY Portal
• How?
• With your GC network login

• What?
• Your U\ drive
• Email
• Printing
• Internet access
• Library databases
• Microsoft Office XP
• Applications listed in Whats New?
• E-mall

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Information Technology

• Help Desk 212-817-7300
• helpdesk_at_gc.cuny.edu
• Walk-up Help Desk on C-level
• Our Help Desk is open M-F 9am-9pm and Sat
  10am-6pm.
• http//web.gc.cuny.edu/informationresources/

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Presenter

• Mike Ziselman
• IT Network Specialist
• Citrix and VPN

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Home Access Options
14
Presenter

• Polly Thistlethwaite
• Associate Librarian for Public Services
• The Library

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Graduate Center Library

• http//library.gc.cuny.edu
• 276,000 books supporting GC courses
• CUNY for GC intra-CUNY borrowing
• Databases use FindIt! link to resources
• ERes Electronic Reserve for course readings
• InterLibrary Loan

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CUNY Library Access

• Get a library barcode on your GC photo ID.
• Register _at_ GC Library Circulation Desk, 1st floor
• Get barcode, provide your best email address
• Then borrow, request, renew online with CUNY
• Access some library databases via EZProxy

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Library Databases from Home

• CUNY EZ Proxy
• Only for CUNY databases with icon
• Click exactly on house
• CUNY library barcode access
• No software download required
• http//library.gc.cuny.edu

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GC Interlibrary Loan

• Create your GC ILL account online with your GC
  library barcode
• Borrow any book not in CUNY
• Request any article not at the GC
• Use WorldCat with GC FindIt! link
• for fastest ILL book delivery
• Max 10 non-CUNY ILLs at a time

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Graduate Center Library

• Fall Library Hours
• Mon Fri 9 11 Sat 10 8 Sun 12 - 8
• Library Reference Desk
• Mon Thu 10 8 Fri 10 6
• 1-on-1 research support
• Ask-A-Librarian email chat during reference
  desk hours
• 212-817-7077
• http//library.gc.cuny.edu

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Best Practices

• Attend free workshops offered by the GC Technical
  Training Group and the Library
• Use your USB Flash Drive to backup your data
• Use your technology handbook as an ongoing
  reference
• Download Citrix at home
• Get your library barcode