Comparative Performance Measurement Highlights

1
Comparative Performance Measurement Highlights

• Best Practices Through Comparative Performance
  Measurement
• February 2009
• Mara Campbell
• Organizational Results Director
• Missouri Department of Transportation

2
How States Differ

• Climate
• Population
• Topography
• Organizational structure
• State economies

3
Construction Project Cost Schedule Performance

• Reassured DOT Executives by
• Focused on knowledge sharing
• Based on rigorous measurement methodologies
• Designed to minimize additional data collection

4
Construction Project Cost Schedule Performance

• A total of 20 states participated
• Significant buy-in to the process
• 28 best practices from nine states!

5
Pavement Smoothness Performance

• A total of 31 states participated
• 12 high-performing states identified
• Five agency best practices and four contractor
  best practices

6
Highway Safety Performance

• Using national safety statistics to identify
  top-performing management strategies
• Final report is due in May 2009

7
Lessons Learned

• It can be done!
• Common definitions are a must
• States do benefit from comparative performance
  measures
• Comparative performance measures can identify
  best practices

8
Next Steps

• Continue monitoring and refining the first three
  sets of comparative performance measures.
• Continue to spotlight best practices among
  high-performers.
• Launch more comparative performance measures.

9
Questions?
10
Thank You!For more information, contact
Mara Campbell Missouri Department
of Transportation [phone]mara.campbell_at_
modot.mo.gov