Delivering on all of IT

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Delivering on all of IT
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Total IT Solutions Provider

• Celebrating 25 years in business
• Ranked among the Top 10 IT Staffing Firms and
  Best Places to Work
• SI Review, Business Journals, Boston Globe
• Contract, Contract-to-Hire, Permanent Placement
• Statement of Work and Enterprise Technology
  Specialization
• Partnership with B2B Workforce
• Operating 42 business units in 35 physical
  locations in the U.S., 51 across North America
• Headquartered in Massachusetts
• State-of-the-art, centralized recruiting database
• Servicing clients in diverse industries across
  North America

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Global Presence, Local Focus

• Global partnerships
• Combined reach of Sapphire Technologies U.S. and
  Canada offers one of the largest IT staffing
  service providers in North America
• Indigenous cross border recruitment
• Worldwide linking of resources
• Comprehensive understanding of local markets
• Sapphire is a member of Randstad Holding nv
• Randstad is a 17.2 billion global provider of
  professional employment services and the second
  largest staffing organization in the world
• Randstad fulfills all aspects of commercial and
  professional staffing for local and global
  customers

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North American Locations
Alberta Arizona British Columbia California Colora
do Connecticut
Maryland Massachusetts Minnesota New Jersey New
York North Carolina
Delaware Florida Georgia Illinois Maine Manitoba
Nova Scotia Ohio Ontario Pennsylvania Quebec Texas
Virginia
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Worldwide IT Staffing Affiliates
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Differentiators

• Total IT Solutions Provider
• Staff Augmentation, Perm, SOW, Enterprise
  Technology Expertise
• Unique account management approach
• Over two decades of proven experience with
  premier client base
• Long-standing relationships with the best IT
  talent available
• Experienced management team Sapphire-tenured
• Accomplished brand recognition
• Randstad ownership
• National capabilities / global capabilities
• International recruiting capabilities
• DB Concepts (International Recruiting Arm of
  Sapphire)
• India (RADAR)

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Customized Solutions

• Sub-tier Management Programs
• Develop customized staffing solutions to maximize
  client productivity and meet cost objectives
• Managed Services
• Managed Services entity
• Saves time, money, and effort
• Streamlines and standardizes procurement,
  management, and reporting processes

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Sapphire Government Technologies

• Dedicated division focused on providing quality
  IT consultants to government system integrators
  as well as local, state, and federal agencies
• 15 years experience
• Extensive screening and compliance
• Established GSA schedule

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Areas of Expertise
Sapphire Technologies, a Randstad company, is
the world's leading provider of innovative IT
staffing solutions. With a core of IT staff
augmentation, Sapphire Technologies also provides
distinct, complementary services

• Permanent IT Staffing
• Since our inception, Sapphire Technologies
  has specialized in Permanent Placement Staffing
  across virtually every sector. With a focus on
  attracting and retaining the best-trained IT and
  Engineering talent to match your culture, we make
  it our business to find the right individuals for
  your critical permanent employment needs.

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Areas of Expertise cont.

• Enterprise Technology Expertise
• The combined services of Sapphire Technologies
  and B2B Workforce provide our customers with
  comprehensive IT staffing capabilities. Our
  ability to provide detailed expertise for both
  complex ERP applications and a wide range of
  general IT disciplines is unmatched in the
  industry.
• Statement of Work Project Services
• Sapphire Technologies has proven to be a vital
  resource in support of our clients Project Team
  and Statement of Work (SOW) initiatives. Through
  our Sapphire Solutions business unit, we are able
  to provide IT resources and solution consultation
  in support areas of your business.

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Broad Industry Experience

• Hospitality
• Insurance
• Pharmaceutical/Biotech
• Public Service
• Retail
• Software Development
• Telecommunications
• Utilities

• Aircraft/Aerospace
• Automotive
• Banking/Brokerage/Financial
• Defense
• Energy/Oil/Gas
• Government/Public Sector
• Healthcare

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Recruiting Process
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Recruiting Process Cont.
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Sourcing Process

• Sapphire VIP candidate pool
• Consultants who have worked exclusively with
  Sapphire for years
• Reliable, qualified professionals
• Ensure top quality and customer satisfaction
• Candidate referrals
• 92 of candidates say they would refer Sapphire
  to a friend
• Our consultants
• Our clients
• Other Randstad affiliate divisions
• Sapphire.com and Social Networking Tools
• Experts at utilizing all of the latest sourcing
  technologies
• Web site and social networking sites
• LinkedIn, Facebook, TwitterJobs
• Job board aggregators
• Search engine optimization activities

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Screening

• Sapphire evaluates and screens all potential
  consultants
• Technical abilities
• Business knowledge
• Professionalism
• Communication skills
• Interpersonal skills
• Industry knowledge
• We insure compliance with your needs
• Background checks
• Criminal record checks
• Drug/substance abuse checks
• Technical testing to ensure proficiency

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Selection

• We streamline your interviewing process
• Sapphire has an average interview to placement
  ratio of 3 to 1
• All submissions incorporate complete briefing
  materials
• Candidate profiles
• References
• Any other required materials requested
• Communication is key
• The more we know about your requirements the
  better equipped we are to make the best candidate
  match

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Retention

• Sapphire maintains one of the industrys highest
  retention rates
• 76
• Long-term, personalized relationships with our
  consultants
• Continuous employment
• Contractor Advantage program offers unique
  benefits, incentives, discount offerings

- Medical, Dental, Vision Life Insurance
Coverage - Health and Dependent care flexible
spending accounts - 401K - Discounted Training
Offerings (Kaplan and New Horizons) - Referral
and Leading Star Bonus Programs - Discounted
Cellular Plans - 1-800-Flowers Discount -
Extended Stay Hotels Discount - Bank at Work
Program - Jackpot Rewards - LifeLock Identity
Theft Protection
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Billing Options

• Sapphire provides flexible, efficient billing and
  payment services
• E-commerce We will enter invoice data to your
  web site to ensure input and reporting is done in
  a timely manner.
• Internet Email The exchange of information is
  done through e-mail forms as often as you like.
• Traditional EDI Information can be delivered to
  or from your companys system through a Value
  Added Network. We utilize Harbinger Network to
  exchange files with our trading partners.
• Pre-Bill Option This option is an estimate of
  services rendered. It is usually requested at
  year end.
• Payments received are applied directly to your
  account.
• Statements of services rendered are available
  upon request.

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Billing Options Cont.

• Electronic Data Exchange Options
• Invoicing options via Internet, traditional EDI
  network, or e-mail
• Payments by purchasing cards and electronic funds
  transfers (EFT) processed through the Automated
  Clearinghouse (ACH)
• CTX - Funds are transmitted to the bank with
  remittance information
• CCD - Payment sent to the bank and remittance
  data is sent to us
• CCD - This format includes a limited amount of
  information

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About Randstad

• Randstad was founded in 1960 by Frits
  Goldschmeding. Since then Randstad has expanded
  to 52 countries, representing more that 90
  percent of the global HR services market.
  Following the acquisition of Vedior in July 2008,
  Randstad is now the second largest HR services
  provider in the world. Their mission is to be a
  world leader in matching demand for and supply of
  labor and HR services. In doing so, they
  continue to apply their founding ethos to know,
  to serve, to trust. They believe in the value
  of work as a unifying force that shapes society
  for the better. Randstad generated revenue of
  17.2 billion in 2008. Randstad Holding nv is
  headquartered in Diemen, the Netherlands, and is
  listed on the NYSE Euronext Amsterdam exchange,
  where options for stocks in Randstad are also
  traded.
• To learn more about Randstad, please visit
  www.Randstad.com.