Violence in the Workplace

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Violence in the Workplace
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• General Characteristics of a
• Hostage Situation
• The hostage taker is angry, wants answers and
• publicity for his/her cause.
• Carries a weapon
• Beginning and end of situation are the most
• dangerous
• Bargaining
• Premeditated control of hostages through
• room set up
• Demands
• Actions to resolve the siege

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The BWC Hostage Incident

• Nov. 13, 1996
• Disgruntled Injured Worker
• Guns and gas
• 3 BWC employees, Governor, publicity
• Shield himself, placement of hostages
• 2 guns, 2 hostages, Coke, cigarettes, call to
  Governor, BWC check.

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Conditions of a Hostage Situation

• Audience and publicity
• Potential homicide in progress
• Terrifying
• Lose control except for thinking and breathing
• Stockholm Syndrome

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Tips For Survival (Dos)

• Mentally active
• Calm vs. panic
• Talk (but not too much)
• Listen (why are you there?)

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Tips For Survival ( Donts )

• Patronize
• Invade his space
• Try to take over negotiations
• Disobey unless
• Look him in the eye (Aggressive )
• Argue or suggest
• Make sudden moves ( Get permission )
• Become impatient
• Resist or not to resist

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Troubling Signs

• One last coke and cigarette
• Federal or state prison ?
• Run at SWAT
• Youre in trouble when the voice goes flat
• Failure. Suicide. Hes already dead.

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Troubling Signs ( Contd )

• Failed to keep his word
• Burning his bridges
• Last hostage! WHY ??
• Swat storm the room
• No demand for escape
• No request for survival

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End Of SiegeWhat the hostage can expect

• Handled aggressively
• Searched
• Interviewed by PD
• Doctor, physical, crisis counselor, and victim
  assistance
• Press
• Unusual incidents

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After Effects

• Co-workers
• Wife and family
• Victim
• It never ends

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QA

• Closing statement

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