Understanding and Using

1

• Understanding and Using
• Basic Facilitation Skills -
• Manipulation

2
Performance Objective

• Identify characteristics of manipulation, the
  set-up, and how to guard against it

3
Common Characteristics

• Immaturity
• Irresponsibility
• Self-centeredness
• Little regard for others
• Lack of guilt

4
Common Characteristics

• Skill at manipulation/escaping consequences
• Perception of kindness as weakness
• Lack of insight into behavior
• Belief that criminal rewards outweigh consequences

5
Common Characteristics

• Preys on others to meet needs
• Presents self as positive
• Needs immediate gratification

6
Careful Observation

• Body language
• Listening for verbal cues
• Observing actions

7
What Offenders Look For

• Inappropriate level of friendliness or
  familiarity
• Lack of experience or knowledge
• Identifiable area of weakness (hot buttons)
• Reputation of being soft or mellow

8
Strategies for Avoiding Manipulation

• Know yourself, including your
• buttons, prejudices, and biases
• emotional state

9
Strategies to Avoid Manipulation

• Utilize peers, supervisor, and mentors as
  sounding boards
• Confront offender
• Say no and follow through