I' Receipts

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1C. Novo Nordisk Receiving Process Standard
Advanced Delivery Notification Form Received
Supplier Contacts MB
Response to Supplier Accept/Modify
Schedule Updated In-Coming
AE/CSR PRB Resolution
Marketing Services
1.1
Approved ADN to WH
1.2
Placed in Staging Area
QC of ADN to Packing Slip
Exception Processing
Physical Receipt

• Qty Expected
• Spec Abuse
• Mis-Labeled
• Other

Sample To CSR/AE PRB ID
Confirm PRB with Novo
CSR Setup SKU
Sample to WH w/PRB ID
Product Received Into Inventory
System Generated Location Options
1.1
Material Physically Located
Receiving System Updated with Location
Items Available in Inventory Online
EMN to CSR Product Team
1.3
QC With Hard Copy to CSR
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1D.Novo Nordisk Receiving Process Corporate
Events Trade Show
Trucking Company Contacts MBP
Prod Jacket Opened
Advanced Delivery Notification Received
Respond to Trucking Company to Accept/Modify
Update Schedule In-Coming
Approved ADN to Warehouse
1.2
Exceptions
Product Received Verified Against Product Sent
Web Enabled Return Receipts Generated
Placed In Trade Show Returns Processing Area
Physical Receiver
1.3
via Special Corp Events Website
Attachment 1D
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1E. Novo Nordisk Receiving Process Booth
Management
Receive Product in WH
QC Booth Panels
Booth and Panels, Ident. To CSR Located
Booth Panels Returned via Special Website
1.3
Attachment 1E
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1F.Novo Nordisk Receiving Process Other
Shows
Consumer Exhibits
Returns Others

• TCOYD
• ADA Expo

• No Advance Notice of Return

Physical Receipt of Product
Pass
Product Inspected for Next Show
AE/CSR Review with NNI
No
Yes
Products Counted Received Into Inventory
Located
1.3
Attachment 1F
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1G. Novo Nordisk Receiving Process
Undeliverables
Received Product
Product Inspected
Product Counted
Address Reverification To CSR
Returned to Inventory Located
New Order IF Address Corrected
Attachment 1G
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1H.Novo Nordisk Receiving Process From Novo
Receiving from Novo
Courier Pickup from Mailroom
Receipt of Product
Staging Area
1.1
Attachment 1H
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Attachment 1I
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Attachment 1J
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2A. Novo Nordisk Order Processing

• NNI Employee
• NNI Contract Partner
• Physician Office MedLink
• Diabetes Educator (CLWD)
• MBP CSR

Order Created via Web
2.1
Email Notification of Order Acceptance
EMN of Pending Orders to Novo
Release/Modify
Real Time Update Inventory
2.1
Order Print
Backorder Processing
2.2
CSR Review Order Segmentation

• Check for Comments
• Ship Today

Master Pick List for Like Order Types
Orders Released to Warehouse
WH Manager Disseminate Orders by Segment
Exception Not Found
Supervisor Resolution
Picker Picks Order
Picker
Select Packaging QC Order Packs Box
Packer
Order to Shipper
Scan Order Barcode
Weigh Cartons
Return to CSR
Attach Tracking Copy to Hard Copy
Print FedEx Labels Apply
Load Truck
EMN of Ordered Shipment with Tracker
User Web History Shipping Status Updated
Rep. Budgets Validated
Attachment 2A
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2B.Novo Nordisk Backorder Processing
2.2
Backorder Item Received
Fulfillment Instructions Confirmed with Novo
Quantities Modified or Canceled
Release Backorder
2.1
Attachment 2B
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2C. Novo Nordisk Order Type Listing
ANWEB Amerinet Web Ordering System AUTOSHIP Bulk
Autoship Orders to Sales Force BACKORDER Backorder
BH Orders Sent to Black Hole Customers BIOSALES B
iopharm Sales Orders BIOWEB Biopharm Web
Orders BMWEB Booth Manager Web Orders BMWEBN7 Novo
Seven Booth Orders BROADLANE BROADLANE
Partner BROADWEB BROADLANE Web CEWEB Corporate
Events Web Orders COLUMBIA Used for Columbia
Health Care Accounts CONSWEB Consorta Web
Ordering System CS NNPI NNPI Customer Service
Department CULDIV Cultural Diversity EXHIBIT Conve
ntion / Exhibit Orders GWEB Novo Nordisk Partners
Generic Web Site HISPILOT Hispanic Materials
Pilot Program HUMWEB Humana Web
Orders KAISER Orders for Kaiser Man Care
Accounts KITSPAKS Production Orders To Create
Kits/Paks KWEB Kaiser Web KWWDWEB Web Order
C.A.R.E. Diabetes Educator MANCARE Generic
Managed Care Orders MCWEB Mercy Care Web
Orders MEDASSETS Medassets Partner
Web MEDICAL Specific To Medical Dept. at
NNPI NOVATION Novation NOVOSEVEN Novoseven
Material Orders
NOVWEB Novation Web PACT Pact Partner PACTWEB Pact
Web PBWEB Pitney Bowes Web Orders PHYWEB Physicia
ns Portal Web Orders (NovoMedLink.com) PMSWEB Pati
ent Marketing Staffer Shirts Web
Order PMWEB Patient Marketing Web
Orders PRANDM Prandin BRC PREMIER Premier Account
Orders Fax Origin PRODUCTION Production
Order PWEB Premier Account Orders Web
Origin QUARANTINE Quarantine REGULAR Novo Courier
Orders SALES Orders Originating From Sales
Force SATKIT Satisfaction Guarantee
Kit SCRAP Scrap SCRAPOP Scrap Cartons SOFTWEB Soft
ware Orders Diabetes, Biopharm
Sites STATIONERY Stationery STATWEB Stationery
Orders Diabetes, Biopharm HT
Sites STIMKIT Norditropin Stimkit SWEB Sales
Orders Web Origin TRADE Generic Trade Account
Orders UNIVERSAL Universal UNIWEB Uniweb VADOD Vad
od Orders Fax Origin VAWEB Vadod Orders Web
Origin
Attachment 2C
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3A. Novo Nordisk Product Shipments
Autoshipment
Single Large Order

• Example 10 Skids of Material to Kentucky

Delivery Date Defined But Not Method
Specific Delivery Due Date Required
Method Ship Date, Target Date, Product Defined by
Novo
Territory DB Segmentation to Target Sector
Analysis of Shipping Method to Ensure Deliver
Date Most Economical
Define Shipper Options Based on Size,
Destination, Date
Territory Database Segmentation Target Sector
MBP Solicits Quotes From Shippers
Exports to FedEx
Sample to Determine Carton Weight
Select Shipper
Arrange Pickup
Process Labels
Trackers Updated in Inventory
Ship
FedEx File with Trackers Available to CSR
Counts to CSR
Attachment 3A
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Attachment 4A
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Attachment 4B
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Attachment 5C
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7A. Novo Nordisk Destruction of Stock
Inactive Report 0 Usage Last 6 Months
Flawed Inventory
Authorization to Destroy from Novo
Certification Scrap Type
Yes
Order Placed
Picker
QC
Accurate, Inc. Destruction
Certification To Novo
No
Less Than 1 Skid
Over 1 Skid
Order Size
Order
Waste Removal Cost Analysis
Vendor Selected
Receptacle Drop Off
Removal
Order
Trash
Weights CTNS To CSR
Weights CTNS Skids to CSR
Attachment 7A
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9A. Novo Nordisk Kit Collations
Novo/MBP A/E Define Project Specs
Sample
No
Yes
MBP Internal Specs Jacket Creation Schedule
Updated
Order Picked
Staged
Deliver Material to Production
Prod. Supervisor Organization of Resources
Order Placed
Order QC
Sample Created
AE Sign Off
Job Started
QC
Purchase Materials
Product Received
Shipped or Located
Attachment 9A
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Attachment 13A
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14A. Current Data Recovery Procedure
Attachment 14A
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Team Profile 1

• MICHAEL J. IORIO - PRESIDENT
•   
• Michael J. Iorio is President of MB Partners,
  LLC. Prior to founding MB Partners, Iorio spent
  fifteen years as the entrepreneur of an
  information technology company. Before starting
  his own company and upon graduating college,
  Iorio began his career at Dunn Bradstreet as a
  programmer, acquiring various certifications
  along the way. When he left DB to start his own
  business he was the Director of Systems
  Development responsible for over 50 people.
•  
• A graduate of The College of New Jersey majoring
  in Business Management and a minor in Data
  Processing he went on the fulfill his educational
  resume with an Executive degree in Information
  Technology and later a Master's in Finance from
  St. Josephs University. 
•  
• Iorios passion to work with people expands
  beyond his entrepreneurial endeavors and well
  into the medical community. As a teenage survivor
  of leukemia he understands the necessity for
  drugs and medications in life threatening
  diseases like Diabetes. He holds a great deal of
  respect for the pharmaceutical companies that
  develop drugs and the doctors that use their
  knowledge and medications to save lives.  He is a
  member of research groups with the University of
  Minnesota, The University of Pennsylvania and
  Childrens Hospital of Pennsylvania (CHOP) that
  study the long term effects of medications taken
  by adolescents. The results of these studies
  continue to have a positive impact to those who
  suffer from leukemia and other childhood
  diseases.
•  
• Considered by many a life long friend, his
  relationships extend from business to civic to
  his faith community. Iorio, focuses on the
  strategies and skills that bring out the best in
  others and is an advocate of using sports to mold
  young men and women. He has achieved a Masters
  Level coaching degree in ice hockey and possesses
  a patent in the USA and Canada for his invention
  the EdgeInspector.
•  
• Iorio resides in Wrightstown, PA with his wife
  Rita of 22 years, son Austin, 19, attending Penn
  State University, daughter Gabrielle, 16,
  Archbishop Wood High School, and Nolan, 11, who
  attends St. Andrews in Newtown, PA.

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Team Profile 2

• BRYON BUCHER SR. ACCOUNT EXECUTIVE
• Bryon Bucher has over 20 years of experience in
  marketing support and fulfillment services. He
  has been the primary contact on the Novo Nordisk
  Account since for 15 years and has extensive
  knowledge of the service evolution, and unique
  business needs of the account. Bryon has a
  Bachelor of Science in Management from
  Susquehanna University, and a Master of Business
  Administration Degree from Temple University.

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Team Profile 3

• SUSAN FORBES ACCOUNT EXECUTIVE
• Susan Forbes joined MB Partners, LLC, Inc. as an
  Account Executive in 2004 and has been working
  for over two years exclusively on the Novo
  Nordisk account. Her primary account
  responsibility has been with the
  BioPharmaceuticals, Corporate Events, Patient
  Services and Hormone Therapy departments.
• Susan has extensive experience in working with
  the Booth Management Ordering Web Site, the
  Corporate Events Information and Ordering Site
  and the TCOYD and ADA Expo Event Integrated Web
  sites. She understands the complexities of each
  of these programs and during her tenure, has
  managed multiple enhancements to each of the
  sites.

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Team Profile 4

• LAWRENCE DEAN SHEMESH PRINCIPAL/PROJECT MANAGER
  
• Lawrence Dean Shemesh is President of OPSdesign.
  Prior to founding OPSdesign, Shemesh spent six
  years as a Senior Consultant and Partner at
  nationally recognized material handling logistics
  consulting firm, ten years as the principal of a
  distribution systems integration firm, and seven
  years in warehouse operations management.
• Shemesh has managed hundreds of operations design
  projects spanning a variety of industries and
  market channels including aerospace, apparel,
  appliance, automotive, building products,
  catalog, chemical, communication, computer,
  consumer products, electronics, food, fragrance,
  government, jewelry, military, pharmaceutical,
  publishing, retail, technology, third-party
  logistics, transportation, and utilities.
• His client engagements have included many of the
  worlds largest and most prestigious companies
  (such as Tiffany Company, Volkswagen of
  America, Conair Corporation, Fossil, and the
  Vitamin Shoppe for example). Shemesh's designs
  range from the functionally pragmatic to some of
  the most innovative and technologically advanced
  warehousing, distribution and fulfillment systems
  on the planet.
• Shemesh is the author of Warehouse Wisdom, an
  anthology of distribution knowledge and Rules
  of Thumb for Warehousing Distribution Costs (a
  material handling cost benchmarking guide) .
  Additionally, his articles have been published
  (including cover stories) in a variety of trade
  magazines.
• Shemesh is a member of the Council of Supply
  Chain Management Professionals (CSCMP, formerly
  CLM), Past President of the Material Handling
  Society New Jersey, President of the NY/NJ/CT
  Warehousing Education and Research Council
  (WERCouncil), Recipient of the Nicholas Maul
  Distinguished Business Leadership Award (Year
  2000), Past President of the Southern Middlesex
  County Chamber of Commerce, and former Director
  of the Middlesex County Regional Chamber of
  Commerce. He has held a High-Tech Business
  Incubator Funding Subcommittee Seat with the New
  Jersey Science and Technology Commission and a
  seat on the Middlesex Economic Development
  Commission. Shemesh has served as Warehouse
  Management Magazines Warehouse of the Year
  Selection Advisor, featured speaker at the
  National Conference on Operations Fulfillment,
  three WERC National Conferences, the Texas
  Logistics Education Foundation, Parcel Logistics
  Exposition, Computer Distribution Exposition,
  and Rutgers University Department of Industrial
  Engineering Logistics Initiative Workshop.