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Disclosing Health Information Part II

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Determining eligibility to receive a health service. Providing health ... Only disclose what the warrant, court order or subpeona requires you to disclose. ... – PowerPoint PPT presentation

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Title: Disclosing Health Information Part II


1
Disclosing Health Information Part II
  • Disclosing Without Consent

2
You May Disclose Without Consent (Learn these)
  • To other custodians for authorized uses
  • Some of these authorized uses of health
    information include more to follow later
  • Providing health services
  • Determining eligibility to receive a health
    service
  • Providing health service provider education
  • Conducting research

3
Disclosing to Custodians for Authorized Uses
Without Consent
  • Example A rheumatololgists office calls a
    dermatologists office to request health
    information on a patient being treated for
    scleroderma. The dermatologist was not aware
    that the patient was going to see a
    rheumatologist.
  • Does the dermatologist require the patients
    consent prior to sending the requested health
    information to the rheumatologist?

4
Disclosing to Custodians for Authorized Uses
Without Consent
  • No. Under the Health Information Act, the consent
    of the patient is not required to send his or her
    health information to another custodian for an
    authorized use in this case the authorized use
    is providing a health service.
  • The dermatologist may send the information to the
    rheumatologist without consent from the patient,
    if he or she is comfortable doing so (the
    dermatologist is not obligated under the Act to
    disclose)

5
You May Disclose to Other Custodians for
Authorized Uses Without the Consent of the
Patient
  • However, the dermatologist may choose to have a
    policy that requires patient consent before such
    a disclosure, or that the patient be notified
    when such a disclosure is made, but the HIA does
    not require this.

6
You May Disclose to Other Custodians for
Authorized Uses Without the Consent of the
Patient
  • If the dermatologist is not familiar with the
    physician, or not comfortable with a verbal
    request from the physicians office, he or she
    could ask for the request to be sent in writing
    on clinic letterhead.

7
You May Disclose Without Consent
  • To other custodians for authorized uses
  • Authorized uses of health information (contd)
  • Carrying out any purpose authorized by an
    enactment of Alberta or Canada
  • For internal management purposes, including
    quality improvement, billing, etc.
  • Conducting investigations, discipline proceedings
    relating to the members of a health profession or
    health discipline

8
You May Disclose Without Consent
  • You may disclose without consent to a person
    responsible for providing continuing treatment
    and care to the patient
  • Example You could provide health information to
    a family member who will be caring for the
    patient at home, or a home care nurse. (It is
    ideal to obtain consent of the patient first, if
    possible.)

9
You May Disclose Without Consent to Those
Providing Continuing Care
  • You could also disclose without consent to a
    physiotherapist that the patient will be seeing
    as part of their ongoing treatment.

10
You May Disclose Without Consent to Those
Providing Continuing Care
  • Note that if the physiotherapist is paid by
    Alberta Healthcare (partly or fully, directly or
    indirectly), he or she would also be considered a
    custodian. He or she would also be using the
    information for an authorized use (providing a
    health service), so in this case, for two
    reasons, consent would not be required.

11
You May Disclose Without Consent
  • You may disclose without consent general
    information to family members or those believed
    to have a close personal relationship with the
    patient, on the location, presence, condition,
    diagnosis, prognosis, progress of the individual
    on the day on which the disclosure is made, if it
    is not against the express wishes of the
    individual.

12
How are We Supposed to Know the Express Wishes of
the Patient?
  • You are not legally required to ask every patient
    about whether they particularly do not want
    certain people to be informed about their
    condition.
  • However, use common sense, particularly in the
    case of divorce, or health conditions of a
    particularly sensitive nature. Try to clarify
    with the patient before disclosing.

13
Disclosing to Family or Friends
  • You should be making a reasonable effort to
    verify the identity of those requesting
    information on family members, and a reasonable
    effort to verify their relationship with the
    patient.
  • Reasonable Fair, proper, just, moderate,
    suitable under the circumstances. Fit and
    appropriate to the end in view

14
Disclosing to Family or Friends
  • One way is to ask for ID, or ask them questions
    about the patient that only family members or
    those close to the patient, would know. Make a
    notation of steps taken to verify
    identity/relationship.
  • Check with the patient first if possible.
  • Be especially careful with patients who are well
    known in the community.

15
Disclosing General Information to Family or
Friends
  • It is a judgement call as to whether it is
    appropriate to disclose to those with a close
    personal relationship with a patient.
  • Note that the Health Information Act itself never
    obligates you to disclose health information.

16
Duty to Protect Health Information
  • There was a case in Calgary in which a member of
    the press phoned a hospital and pretended to be a
    patients brother, and subsequently published
    general information on the status of the patient.
    Remember, you have a duty to protect health
    information.
  • You are required to make a reasonable effort to
    confirm you are disclosing to the correct
    individual. (Check with the patient first if
    possible.)

17
Duty to Protect Health Information
  • Remember, only those who are involved in the care
    of a patient should have access to that patients
    health information.

18
Duty to Protect Health Information
  • This also means that staff should not be looking
    up information on their family, friends or other
    people they know unless it is directly related to
    their work duties.

19
Duty to Protect Health Information
  • Staff and medical residents in Toronto were
    disciplined in 2002 for accessing information on
    Brian Mulroney and Pat Quinn (coach of the
    Toronto Maple Leafs) when they were in hospital.
    Those who were disciplined were not involved with
    the care of these individuals.

20
Mature Minors
  • Parents do not always have an automatic right to
    the health information regarding their children,
    unless the child is too young to understand.

21
Mature Minor
  • Someone who is under 18 but understands the
    nature of a right or power, and the consequences
    of exercising that right or power, would be
    considered a mature minor under the Act.

22
Mature Minors
  • If a patient is a mature minor, and you have any
    reason to believe they do not want their health
    information disclosed to their family, or it is
    of a particularly sensitive nature, ask them.
  • Make a notation in the chart if this is the case,
    and make sure all staff are aware of the
    patients wishes.

23
You May Disclose Without Consent
  • To police investigating a life-threatening injury
    to the patient if it is not against the express
    wishes of the patient
  • Example If a patient has been shot, the injury
    is life-threatening, and the patient does not
    object to having health information disclosed to
    the police, then the custodian may disclose.
  • But

24
Disclosing to Police to Investigate a
Life-Threatening Injury If not against express
wishes of patient
  • What if the patient is unconscious and does not
    have the opportunity to express their wishes
    regarding a disclosure?

25
Disclosing to Police to Investigate a
Life-Threatening Injury If not against express
wishes of patient
  • As long as the injury is life-threatening, the
    information may be disclosed to the police to
    investigate that injury if the patient is
    unconscious or otherwise unable to express their
    wishes. If you are in
    any doubt, you do not have to
    disclose under HIA, however.


26
Disclosing to Police to Investigate a
Life-Threatening Injury If not against express
wishes of patient
  • However, should the police provide you with a
    warrant to provide information on the patient,
    the HIA would allow you to disclose in order to
    comply with another enactment of Alberta or
    Canada.

27
You May Disclose Without Consent
  • To any person to avert or minimize imminent
    danger to the health or safety of any person
  • Example If you have a patient who drives a bus
    for a living, and feel he is beginning to
    experience early signs of Alzheimers disease and
    should not be driving, what should you do?

28
Disclosing to avert or minimize a danger to
health or safety of someone
  • You need to evaluate whether the danger to the
    patient, or the public, is imminent. If it is,
    then you may notify whoever would avert or
    minimize the danger, such as the Motor Vehicles
    Division, the patients employer, or the police.

29
You May Disclose Without Consent
  • To comply with a subpoena, warrant, or court
    order
  • Only disclose what the warrant, court order or
    subpeona requires you to disclose. If it is an
    arrest warrant, that does not authorize you to
    disclose health information.

30
You May Disclose Without Consent
  • To comply with another enactment of Alberta or
    Canada.
  • Example Legislation such as the Child
    Protection Act prevails, and you are still
    obligated under this legislation (not HIA) to
    notify authorities of any suspected child abuse
    or neglect.

31
You May Disclose Without Consent
  • The Public Health Act requires disclosure
    regarding people with notifiable infectious
    diseases.
  • The HIA allows for such disclosures.

32
Quiz
  • Some patients receive vouchers for transportation
    from rural Alberta into Edmonton for medical
    visits. The agency which provides the vouchers
    calls the doctors office to confirm that they
    have attended their appointment.
  • Can the doctors office state whether or not the
    patient attended his or her appointment without
    the patients permission?

33
Quiz - Answer
  • No, the patient must give their written consent
    before the doctors office can disclose whether
    or not the patient attended their appointment
    (this is individually identifying health
    information).
  • The agency should have the patients sign a
    consent form stating they consent to have the
    doctors office confirm with the agency if they
    attended their appointments when the patients are
    provided with the vouchers.

34
Disclosing
  • You can move onto the third set of slides on
    Disclosing Health Information
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