COMP-3:%20Business%20Activity%20Monitoring

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COMP-3 Business Activity Monitoring

• Visualizing OpenEdge Sourced Event Patterns

John Trigg
Principal Product Manager - Apama
Chuck Keberdle
VP Business Development - Manuvis
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Agenda

• What is Business Activity Monitoring?
• Apama
• OpenEdge Events Thru Apama Monitoring
• Manuvis Introducing CEP to Manufacturing

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BAM Definition
Provide business users real-time access to, and
analysis of, important business indicators
- Bill Gassman, Gartner Research Director
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Objectives of BAM

• BAM gives organizations real-time insight into
  business information
• When running a periodic report just isnt enough
• BAM enables
• the shortening of decision loops
• the squeezing of latency out of processes
• automated decision making
• It is about the NOW, not the past
• not looking in the rear view mirror

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Organizations Wish to Make Decisions Faster
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Organizations Wish to Make Decisions Faster
Manufacturing
Are all lines operating at maximum efficiency?
Is a downstream problem in one line going to have
an adverse affect in upstream processes? Can I
absorb last minute changes in demand?
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Agenda

• What is Business Activity Monitoring?
• Apama
• OpenEdge Events Thru Apama Monitoring
• Manuvis Introducing CEP to Manufacturing

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Complex Event ProcessingFlipping traditional
computing on its head
Static Data Processing How many out of spec
containers did we fill yesterday? This week?
Last month?
time
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Complex Event Processing When 3 tubes report
10 or greater deviance from expected fill within
any 30 second window, log alert. If any 10 tubes
subsequently also out of range in the next 60
second, dispatch maintenance.
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Apamas Architecture
Presentation layer Give users visibility of
scenarios and KPIs, allow the adjustment of
parameters and drill-down
Processing and analysis layer Data events are
analyzed and correlated. Event Store gives
access to historical time series information.
High performance, scalable, fault tolerant
Events collection layer Data events may be
sourced from multiple streams of real-time
information as well as databases and other
information systems
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Example Truck Logistics

• Application
• GPS and cellular networks identify truck
  locations with exceptions reported to management
  if journey times differ from historic norms.
• CEP rules defined to detect deviations from
  schedule
• Benefits
• Better utilisation of resources
• Insight can be given to customers on expected
  arrival times
• Automate intelligent predictive behaviour

CEP The Brains of BAM When any truck has
perishable cargo that is gt 1 hour behind schedule
and temp gt 30 degrees, alert the operator with a
priority 1 exception.
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Example Fraud Detection

• Application
• Monitor trading activity in the capital markets
• Watch for common illegal trading patterns
• One example wash trading, where 2 traders
  execute trades that cancel each other out in
  order to artificially raise volume and prices
• Benefits
• Monitor for and stop illegal trading activity
  before it moves the market

CEP The Brains of BAM When two trades occur
within any 50 millisecond window by two banks
with volumes and price within 2 of washing each
other out, raise abuse signal.
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Other Ideas

• Loan Processing monitoring each application
  thru approval processes
• Healthcare monitoring all patient devices to
  ensure status of patient
• E-commerce are all web site visits tracked?
  What are patterns of usage that result in dropped
  baskets? Missed opportunities for promotion?

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Agenda

• What is Business Activity Monitoring?
• Apama
• OpenEdge Events Thru Apama Monitoring
• Manuvis Introducing CEP to Manufacturing

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Apama OED Inbound Event Monitoring
10 minutes
first pallet unloaded?
llllllllllllllllll
llllllllllllllllll
broken down?
15 minutes
llllllllllllllllll
Bar Code/PLC Data
send event to Receiving App
Monitoring in Real Time with Apama
ReferenceData
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Apama OpenEdge Application Event Monitoring
5 minutes
request maintenance
adjust schedule?
10 minutes
setup new line
10 minutes
Monitoring Existing Applications in Real Time
with Apama
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Agenda

• What is Business Activity Monitoring?
• Apama
• OpenEdge Events Thru Apama Monitoring
• Manuvis Introducing CEP to Manufacturing

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• Manuvis is a leader in delivering innovative,
  real-time enterprise manufacturing intelligence
  and performance management software solutions
  that help companies lower operating costs,
  improve customer service, and increase
  profitability.
• Primary Market High-Volume Manufacturers

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• A Manufacturers Key Business Challenge
• Creating Greater Competitive Advantage

• To gain competitive advantage, a company must
  perform value-creation functions either
• At a Lower Cost than its rivals
• or
• Provide Superior Services that support their
  premium prices

Old Model of Pricing Product Cost Profit
Selling Price Todays Pricing Model Markets
Price Operating Cost Profit
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability
The only knowledge that can hurt you is the
knowledge you don't have. -unknown Knowled
ge you dont have Variation
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• Variation is present in all processes.
• It can typically be classified into any one of
  the 6 Ms.
• Variation is additive--variation in the process
  inputs will generate more variation in the
  process output.

• Goal to Reducing Variation
• Control process inputs and control the outputs
• FactoryMRIs real-time visibility provides
  predictive feedback loops for manufacturing
• Makes sources of variation faster to remedy
• As variation decreases, profitability increases

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability
Inspection
Tip of the Iceberg
5-8
Scrap
Overtime Expense
RA
The Cost of Poor Quality is also known as The
Hidden Factory
Rejects
Rework
Additional Costs
15-20
Engineering change orders
Long cycle times
(less obvious)
Lost sales
Lost Opportunity
Time value of money
Late delivery
More Set-ups
Excess inventory
Expediting costs
Working Capital allocations
Excessive Matl Orders/Planning
Lost Customer Loyalty
For every in COPQ identified, you can assume
the true cost is several times higher!
Source Six Sigma Academy
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• Key business pains Manuvis addresses
• Real-time visibility of enterprise resource
  performance to become more proactive
• Delayed and inaccurate ERP data
• Machine down time
• Machine utilization and efficiency
• Asset preventative maintenance
• Lot tracing history
• Supplement EPA and other regulatory reporting

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• Customer Results
• Premier Manufacturing Corporation annual
  benefits from Manuvis since 2004
• Estimated 675,000 annual productivity savings
• Estimated 150,000 annual data collection costs
• Estimated 130,000 annual setup cost reductions
• Estimated 60,000 annual reduction in overtime
  expense
• No additional IT resources at either of their 2
  plants
• Intangible improvements
• Improved manufacturing flexibility and capacity
• Increased insight and knowledge about processes

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• What Does CEP Offer Manuvis and Our Customers?
• Improved core business processes means greater
  profitability
• Sources of waste quickly identified and removed
  to increase profitability
• Time and resource savings
• Key performance indicators (KPIs) maintained
  without re-entering data
• Six Sigma and Lean Manufacturing require timely
  and accurate data
• Manual data collection costs and data scrubbing
  are eliminated
• Accelerated decision-making and enable proactive
  behaviors
• Event notifications help coordinate resources and
  trigger out-of-tolerance warnings
• Dynamic, real-time dashboards provide complete
  visibility
• Manuvis remains in place if other business
  systems change

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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability
Progress Software enables Manuvis to be a
Universal Connector for information systems
within an enterprise
Manufacturing Data
Amount and source of data being accessed by
FactoryMRI over time
Time
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• How FactoryMRI with Apama provide value

FactoryMRI and Apama Trapping and Analyzing
Transactions in Real-Time
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability
Static Data Processing How many containers
were produced last week?
Overfill
Overfill
Overfill
Overfill
Overfill
Overfill
ALL of Manuvis competitors can only operate with
static data, making root cause detection
difficult in many instances!
12 oz High Speed Container Filling Line
Over
Under
Progress Apamas Event Stream Processing is
Time-Based Example If any 2 consecutive
containers fill weight varies from its standard
by lt.02 oz (Underfilled) OR any 3 containers gt.01
oz (Overfilled) in any 30-second window, sound an
alarm, and page a process engineer.
FactoryMRI with Apama analyze process outputs and
trigger proactive actions based upon user-defined
criteria
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Manuvis Incomparable Manufacturing
Visibility---See it, Control it, and Increase
Profitability

• Demo of Manuvis Apama ESP

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Summary

• Businesses are increasingly requiring real-time
  visibility of important business information
• BAM powered by CEP allows the analysis and
  presentation of real-time information
• BAM CEP are deployed - today
• in manufacturing - production monitoring,
  optimize based on latest feedback from all
  systems
• in retail RFID powered supply chains
• in logistics visibility of inventory in motion,
  manage impacts of delays, routes
• in general operations monitor guide business
  actions and decision making

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Relevant Exchange Sessions

• COMP-12 Building Apama Applications Picking
  the Right Tools
• Wednesday June 13, 10am

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For More Information, go to

• www.progress.com/apama
• www.progress.com/apama/news/webinars for archived
  webinars on CEP and BAM
• CEP Blog apama.typepad.com
• Contact
• John Trigg, Principal Product Manager, Apama
• jtrigg_at_progress.com
• Chuck Keberdle, CPIM - Vice President, Business
  Development
• Manuvis Corporation
• North Olmsted, OH 44070
• Office 440-686-1525
• ckeberdle_at_manuvis.com
• www.manuvis.com

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Questions?
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Thank you foryour time
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