Butler%20County%20JVS:%20Performance%20Driven

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Butler County JVSPerformance Driven

• Using Performance Information to Excel
• May, 2002

Robert D. Sommers, PhD Chief Executive Officer
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Basic assumptions

• Our customers are students
• Our stakeholders are
• Community members, especially parents
• Business and higher education
• Associate schools
• Ohio Department of Education
• Our product is educational experiences

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Our customers and products
Products
Customers
Career education
K 12 students
Work family life
7 12 students
Career-tech programming
9 12 students
Alternative programming
At risk/talented youth
Technical education
Adults
Customized training
Companies
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How we use performance data

• Visioning
• Baldrige
• Benchmarking
• Leadership evaluation
• Planning

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Visioning a preferred future

1. Top 10 in student performance
2. Score above 200 on Baldrige
3. 90 citizen awareness of the district
4. Stakeholder satisfaction
5. State and national recognition through youth
   organization and professional organization
   activities
6. Nationally recognized leader in customer-focused,
   performance-driven educational programming.
7. Maintain financial efficiency

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Baldrige Criteria
Leadership 120
Strategic Planning 85
Customer/stakeholder focus 85
Information and analysis 90
Faculty and staff focus 85
Process management 85
Performance Results 450
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Job Descriptions

• Market or Purpose
• Performance Expectations
• Customer performance
• Process performance
• Critical work

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Vice-President Performance

• Customer
• Always includes satisfaction
• Always includes customer performance
• Aligned to state and national expectations
• Process
• Always includes staff and stakeholder
  satisfaction defines who they work for
• Always includes safety
• Consistent across all VPs

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Performance impact on planning
Problem Action
Low of students scoring well on career development survey 440,000 investment in career development
Low public awareness 150,000 investment in marketing
Missing student attendance benchmark Add new staff
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Future plans

• State-wide data exchange system
• Integrated diagnostic tools
• Professional development
• Enhanced survey and assessment processes
• Expanded benchmarking
• Balanced report card development