Butler%20County%20JVS:%20Performance%20Driven

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Butler%20County%20JVS:%20Performance%20Driven

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Process management. 85. Faculty and staff focus. 90. Information and analysis. 85 ... Process performance. Critical work. Vice-President Performance. Customer ... – PowerPoint PPT presentation

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Title: Butler%20County%20JVS:%20Performance%20Driven

1
Butler County JVSPerformance Driven

Using Performance Information to Excel
May, 2002

Robert D. Sommers, PhD Chief Executive Officer
2
Basic assumptions

Our customers are students
Our stakeholders are
Community members, especially parents
Business and higher education
Associate schools
Ohio Department of Education
Our product is educational experiences

3
Our customers and products
Products
Customers
Career education
K 12 students
Work family life
7 12 students
Career-tech programming
9 12 students
Alternative programming
At risk/talented youth
Technical education
Adults
Customized training
Companies
4
How we use performance data

Visioning
Baldrige
Benchmarking
Leadership evaluation
Planning

5
Visioning a preferred future

Top 10 in student performance
Score above 200 on Baldrige
90 citizen awareness of the district
Stakeholder satisfaction
State and national recognition through youth
organization and professional organization
activities
Nationally recognized leader in customer-focused,
performance-driven educational programming.
Maintain financial efficiency

6
Baldrige Criteria
Leadership 120
Strategic Planning 85
Customer/stakeholder focus 85
Information and analysis 90
Faculty and staff focus 85
Process management 85
Performance Results 450
7

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9
Job Descriptions

Market or Purpose
Performance Expectations
Customer performance
Process performance
Critical work

10
Vice-President Performance

Customer
Always includes satisfaction
Always includes customer performance
Aligned to state and national expectations
Process
Always includes staff and stakeholder
satisfaction defines who they work for
Always includes safety
Consistent across all VPs

11
Performance impact on planning
Problem Action
Low of students scoring well on career development survey 440,000 investment in career development
Low public awareness 150,000 investment in marketing
Missing student attendance benchmark Add new staff
12
Future plans