Southend-on-Sea

1
Southend-on-Sea
2

• Anchor Staying Put
• helps older and disabled people to stay in their
  own homes longer
• Assisting with improvements, adaptations and
  repairs, small repairs

3

• What are HIAs
• Home Improvement Agencies are small,
  not-for-profit organisations
• We provide advice, support and assistance
  to elderly, disabled and vulnerable people
• We help people to repair, improve, maintain or
  adapt their home to meet changing needs.

4

• We are here to
• Assist customers who would have difficulty either
  applying for grants or managing the process of
  home improvement works
• Give support to ensure completion of works
• Seek alternative means of funding to enable the
  customer to carry out essential works

5

• What are HIAs
• Home Improvement Agencies are small,
  not-for-profit organisations
• We provide advice, support and assistance
  to elderly, disabled and vulnerable people
• We help people to repair, improve, maintain or
  adapt their home to meet changing needs.

6

• We provide free
• Home Safety Checks
• Physical assessment check
• Benefit checks application asst
• Slips Trips and fall referrals
• Well being information and asst.

7

8
(No Transcript)
9
(No Transcript)
10

• Small Repairs
• No call out fee, CRB checked Technician
• Customers charged at a fixed hourly rate
• Customers quoted exact time for repair .
• Customers never charged more than
• the original quotation.

11
Nationally 97 Of our customers have been
satisfied with the service they received
12

• Nationally
• Last year we dealt with over
• 39,000 enquiries

13
(No Transcript)
14

• We are here to
• Help older and disabled people stay
• living in their own homes
• Comfortably,safely and
• independently

15

• When the only home you want to be in is your own
  home