Southend Carers Forum

1
Southend Carers Forum

• Progress Report
• to the
• Community Services Scrutiny Committee
• 18th January 2007

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Who is a Carer?

• A Carer is a person whose life is restricted
  through choosing to look after a relative or
  friend who is physically or mentally ill or
  simply frail.

3
Background Information

• Late 1990s - SAVS identified a gap in the local
  Voluntary Sector market
• 1999 - Southend Carers Forum launched
• Supported by Southend B C and the NHS
• Registered charity
• Limited company by guarantee

4
Directors/Trustees

• 10 Directors/Trustees
• All are either currently active Carers or
  ex-Carers

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Importance ofCarers
6
15,945 Carersin Southend10 of Population20
of Population - Carers/Cared For
15,
7
Southend- Proportion of People whoare Carers by
Age Groups
8
Southend- Proportion of People whoare Carers by
Age Groups
9
Southend- Proportion of People whoare Carers by
Age Groups
10
Southend- Proportion of People whoare Carers by
Age Groups
11
Southend- Proportion of People whoare Carers by
Age Groups
12
Southend- Proportion of People whoare Carers by
Age Groups
13
Southend- Proportion of People whoare Carers by
Age Groups
14
Southend- Proportion of People whoare Carers by
Age Groups
15
Southend- Proportion of People whoare Carers by
Age Groups
16
Southend- Proportion of People F/M whoare Carers
by Age Groups
17
Southend - Proportion of Carers by the Hours
Caring in Week by Age Groups
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• 15,973 Carers provide
• 17.7 million hours of care in a year
• 177 million _at_ 10 per hour

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• 3,229 Carers provide over 50 hours of care a week
• 20 of Carers
• 92 million or 52 of the worth of care

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Roles of Southend Carers Forum

• Provide support for Carers
• Ears of Carers
• Voice of Carers

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Support Groups

• The SAVS Centre
• Leigh - St Michaels Baptist Church
• Shoeburyness - Salvation Army Centre
• Grosvenor Hotel - Alzheimers/Dementia
• Westcliff-on-Sea - Trinity Family Centre
• Eastwood - St Davids Church
• The Saves Centre - Beyond Caring

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Support Groups

• 7 Support Groups meetings a month
• 72 Support Group meetings a year
• Lunch/buffet provided at all meetings

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Information Meetingsat the SAVS Centre

• Continuing Care
• Entitlements and Benefits
• Legal Issues
• Stress
• Mental Health
• Alzheimers/Dementia
• Etc..

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Carers Week

• Southend Carers Forum - 6 events
• 12 events provided by other organisation -
  Southend Carers Forum assisted with the management

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Have you attended any of the Forums events or
conferences?
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Over 700 Carershave attended to at leastone of
our meeting.
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Helpline Telephone calls
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Helpline Telephone calls

• January 102
• February 106
• March 105
• April 126
• May 191
• June 174
• July 175
• August 140
• September 133
• October 159
• November 156
• December 126

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Helpline Telephone calls

• January 102
• February 106
• March 105
• April 126
• May 191
• June 174
• July 175
• August 140
• September 133
• October 159
• November 156
• December 126

1,693 calls in year
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Helpline Telephone calls

• January 102
• February 106
• March 105
• April 126
• May 191
• June 174
• July 175
• August 140
• September 133
• October 159
• November 156
• December 126

1,693 calls in year 141 calls a month
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Roles of Southend Carers Forum

• Provide support for Carers
• Ears of Carers
• Voice of Carers

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Ears of Carers

• This is all about understanding the issues,
  problems and concerns of Carers
• Support Group meetings
• Surveys
• Enquiries

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Roles of Southend Carers Forum

• Provide support for Carers
• Ears of Carers
• Voice of Carers

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Voice of Carers

• We take every opportunity to
• Represent Carers
• Speak on behalf of Carers
• So that statutory authorities and the voluntary
  sector are aware of the issues facing Carers

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Issues facing Carers

• There is great scope to improve
• Information for Carers
• Support for Carers
• Care for Carers

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Carers Survey 2005 Sample - 296 37
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How would you rate the overall service provided
by the Forum?
38
How would you rate the overall service provided
by the Forum?
39
How would you rate the overall service provided
by the Forum?
87
40
How would you rate the quality of the advice and
information provided by the Forum?
41
How would you rate the quality of the advice and
information provided by the Forum?
42
How would you rate the quality of the advice and
information provided by the Forum?
86
43
How would you rate staff performance and attitude?
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How would you rate staff performance and attitude?
45
How would you rate staff performance and attitude?
85
46
How would you rate the events and conferences
held/arranged by the forum?
47
How would you rate the events and conferences
held/arranged by the forum?
48
How would you rate the events and conferences
held/arranged by the forum?
87
49
What issues would like to hear discussed at these
events?
50
How would you rate the help and/or advice you
were given on our telephone helpline?
51
How would you rate the help and/or advice you
were given on our telephone helpline?
52
How would you rate the help and/or advice you
were given on our telephone helpline?
74
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How would you rate the Carers Hand Book?
54
How would you rate the Carers Hand Book?
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How would you rate the Carers Hand Book?
91
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We have established a community...

• Reduced social exclusion
• Opportunity to unburden worries, problems,
  concerns - even grief
• Helped Carers to address problems
• Advised Carers on their rights and entitlements
• Enabled Carers to understand the medical issues
  better
• We have created happiness

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It takes time...

• To establish a network of Carers
• To establish a network of support groups
• To win the respect and confidence of Carers
• We want to continue and develop our services for
  Carers
• We want to help and support more Carers
• We need your support

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• We have
• a
• vision

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Carers Centre
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Thurrock Carers Centre

• Dedicated Carers Centre
• 10/12 staff
• Open 7 days a week
• Provides a comprehensive range of services
• Provides instant assessments for Carers
• Runs 2/3 houses for respite
• 1,000,000 budget
• 250,000 - Carers Grant

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Proposal

• Southend Carers Forum would like to propose a
  joint project with Southend BC to examine the
  Thurrock Carers Centre - with the view setting up
  a Southend Carers Centre