Strategy and Organizational Design Framework

1
Strategy and Organizational Design Framework
Environment
Mission and Values
Informal Organization
History
Strategy
Task
Formal Organization
Organization Performance
Resources
People
2
Task

• The specific work necessary to implement the
  strategic objectives.
• What are the concrete tasks necessary to
  accomplish the objectives and add value from the
  customers perspective?
• How much interdependence and integration is
  required among critical tasks?

3
Formal Organization

• The structures, processes, and practices that are
  formally created to get individuals to perform
  the required tasks.
• What is the prevailing organizational design?
• What reward systems are in place?

4
Informal Organization/Culture

• The norms, values, patterns of communication, and
  distribution of power and influence, which
  characterize how an organization actually
  functions.
• What are the dominant values and norms within the
  organization?
• What is the nature of intergroup relations within
  the organization?

5
People

• The characteristics (motives, competencies) of
  people within the organization.
• What knowledge and skills do individuals have?
• What are the needs and preferences of individuals?

6
A Process for Organizational Problem Solving and
Learning

• Step 1 Identify the Units Crucial Performance
  or Opportunity Gaps
• Step 2 Describe Critical Tasks and Work
  Processes
• Step 3 Check for Organizational Congruence
• Step 4 Develop Solutions and Take Corrective
  Actions
• Step 5 Observe the Response and Learn from the
  Consequences

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Organizational Congruencies

• Task/Formal Organization
• Are formal organizational arrangements adequate
  to meet the demands of the task? Do they motivate
  behavior that is consistent with task demands?
• Task/Informal Organization
• Does the culture facilitate task performance?
  Does it help meet the demands of the task?
• Task/People
• Do individuals have the skills and abilities to
  meet task demands? How are individual needs met
  by the task?
• People/Formal Organization
• How are individual needs met by the
  organizational arrangements? Are individuals
  motivated to accomplish critical tasks
• People/Culture
• How are individual needs met by the informal
  organization?
• Formal Organization/Informal Organization
• Are the goals, rewards, and structures of the
  formal organization consistent with those of the
  culture?