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Information Overload

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Title: Information Overload


1
Information Overload
2
  • "A weekday edition of The New York Times
    contains more information than the average person
    was likely to come across in a lifetime in 17th
    century England."
  • R.S.Wurman, Information Anxiety(written in 1989)

3
  • Heres an amazing statistic The average person
    receives 63,000 words of new information every
    day. Thats about the length of a novel. The
    cascade comes in the form of e-mails, tweets,
    Facebook updates, and a zillion further ways we
    consume data these days. If you had this crazy
    idea and wanted to read everything you got in
    2011, says Robby Walker, who calculated the
    words-per-day statistic, it would take you the
    first three months of 2012.
  • http//www.businessweek.com/articles/2012-06-19/is
    -cue-the-cure-for-information-overload

4
Information Overload
  • Having so much information available that you
    either cannot assimilate it all or it feels too
    overwhelming to take any of it in

5
Information Overload
  • Overwhelmed by the amount of information
  • Dont understand the available information
  • Desperate to know if certain information exists
  • Dont know where to find information
  • Unable to access information

6
Research on IO
  • Once workers are interrupted by an email it takes
    an average of 24 minutes to return to the
    suspended task
  • 2,300 employees judged nearly one third of the
    emails they receive to be unnecessary, but spend
    two hours a day processing them
  • http//www.guardian.co.uk/technology/blog/2009/sep
    /24/information-overload

7
Info Overload Results In
  • Anxiety / Stress
  • Delay in Decision Making
  • Lack of Job Satisfaction
  • Waste of Time
  • Working Longer Hours

8
My Information Overload
  • My jobs (librarian plus UC advisor)
  • Grad student
  • Personal life
  • E-mails, voicemails, meetings, grading, my
    homework, research, keeping up with friends and
    family, etc.

9
Your Information Overload?
10
Solutions
  • Related to research
  • Organizational
  • Individual

11
Acceptance
  • Thomas Young (1773 1829)
  • English scientist, researcher, physician, and
    polymath
  • Last person to know it all

12
Research
  • Remember people who can help you
  • Remember skills from LIB 103

13
Taming the Web RSS
  • RDF Site Summary / Rich Site Summary / Really
    Simple Syndication
  • RSS is a standard XML format for delivering
    content that changes on a regular basis
  • Content is delivered in small chunks, generally a
    synopsis, preview, or headline

14
Taming the Web Apps!
  • http//evernote.com/
  • https//www.pulse.me/
  • Have not tried but sound interesting
  • https//www.cueup.com/
  • http//exceltasks.com/informationoverload
  • http//springpad.com/about

15
RSS
  • Instead of always checking your favorite sites
    one at a time
  • Lets you know when your favorite websites have
    been updated through feeds
  • Through your e-mail
  • Through the web (e.g. Firefox)
  • Through aggregators like Bloglines or Google
    Reader

16
Using RSS
  • Look for small, orange icons (RSS or XML)
  • How it works

17
Overview
Click this for video http//www.commoncraft.com/
rss_plain_english
18
Blogs Wikis
  • Let someone else do the work! Great for sharing
    information
  • BlogsExample http//chronicle.com/blogs/wiredcam
    pus/
  • Search for blogs http//blogsearch.google.com/
  • WikisExample http//www.libsuccess.org/index.php
    ?titleMain_Page
  • Search for wikis http//www.wiki.com/

19
Research Alerting Services
  • Lets you know about new materials (alerts you)
  • Books and articles
  • Most databases
  • http//library.uncw.edu/faculty_instructors/alert_
    services

20
Alerting Services
  • "New book" alerts (will e-mail you when new
    books arrive)
  • Go to library website (http//library.uncw.edu)
  • Click on My Library Account
  • Log In
  • Click on Library Home at top, right
  • Click on Find Books More
  • Perform a search
  • Click on gray box (Save as preferred search)
  • Click on the Patron Record button at the top
    (blue box)
  • Click on the Preferred Searches button on right
    (blue box)
  • Click the box next to your search terms in the
    column labeled Mark for Email
  • Click on Update List (blue box)

21
Other Tools
Keeping Your Citations Organized
  • Bibliographic Management Tools
  • EndNote or EndNote Web
  • Zotero
  • Library Toolbar
  • http//library.uncw.edu/tools_widgets

22
Out in the Workforce (and now)
  • Employer best practices
  • What method will you use for communication?
  • E-mail?
  • Short messages EOM (End of Message)
  • Encourage brief messages (no more than 5
    sentences)
  • Use specific subject lines (not FYI or
    tomorrow)
  • Resist replying to all
  • Avoid personal e-mails to colleagues on work
    e-mail
  • SharePoint? Blogs/wikis?
  • File Sharing
  • Establish best practices for file naming
    (mins.docx vs. curriculumcommitteeminutes10-12-09.
    docx)

23
Organizational Continued
  • Listservs
  • No need to maintain contact lists individually
  • Practice good etiquette (keep the personal out of
    professional)
  • Set limits for yourself and respect other
    peoples limits
  • You cannot be available 24/7
  • Dont expect others to be either
  • Do not have meetings without agendas, moderators,
    or a minute taker

24
Individual Suggestions
  • Organize your work space
  • Everything has a home
  • File cabinet with folders
  • Book case for books
  • You use it, you put it back
  • Set up time each week (15 minutes on Fridays) to
    weed, recycle, organize, clean, etc.
  • You do NOT need to print everything
  • You do NOT need to keep everything
  • You do NOT need to read everything

25
Keeping Information
  • Ask these questions
  • Can I get this info elsewhere if I do need it?
  • Is this something I really need? How will it help
    me?
  • Now that I've read it and understand it, do I
    need to keep it?
  • If I do keep it, where can I put it so that it is
    easily accessible and I dont have to hunt for it?

26
E-mail
  • How many accounts do you need?
  • One personal and one professional (?)
  • Do not leave inbox open all day
  • Determine specific times that you will check
    e-mail
  • E-mail signature that reads I answer e-mail at
    10 a.m., 1 p.m., and 4 p.m. If you need a quicker
    response, please call.
  • Act on message when you get it (Respond, delete,
    file)

27
E-mail Continued
  • If you have to keep messages, create folders
  • Useful names
  • Once a week or month weed (put this on your
    calendar)
  • Dont save everything be realistic
  • Modify junk folders in your e-mail
  • http//www.uncw.edu/itsd/help/spam.html
  • Store large files on TIMMY or in Drop Box - not
    in your e-mail
  • http//uncw.edu/ITSD/learning/TimmyFileStorage.htm
    l
  • https//www.dropbox.com/

28
Phone Calls
  • Do not answer phone calls from unrecognized
    numbers (unless it is your job to answer the
    phone)
  • Do not answer phone if you are concentrating on
    something (they can leave a VM)

29
Technology
  • Is your technology stressing you out?
  • Take a day off!
  • Leave the technology at work (dont check e-mail
    at home)
  • What are you REALLY missing?

30
Personal Life
  • Get rid of junk mail (save you and save a tree!)
  • http//www.stopjunkmail.org/
  • Can you keep work separate from personal?
  • Disconnect from technology
  • Social Networking
  • Cant keep up on Twitter/Facebook/Tumblr?
  • Create lists (e.g. Important People)
  • Do you really need 500 friends? Really?
  • http//www.digsby.com/ (brings all your contacts
    together in one place)

31
Other Tools
  • http//www.feeddemon.com/
  • http//readitlaterlist.com/
  • http//www.rememberthemilk.com/
  • Firefox bookmark add-ons
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