Title: Cisco Systems IT Essentials v4
1Trouble
Processing
Acronyms
Language Arts
Potpourri
Now Serving
? ? ? F i n a l J e o p a r d y ? ? ?
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IT Essentials I v4x Chapter 2 by Stephan Franz
2Trouble 100
Fifth step in troubleshooting process.
A What is Evaluate Problem/Implement Solution?
3Trouble 200
3rd Step in troubleshooting process.
A What is try quick solutions?
4Trouble 300
2nd Step in troubleshooting process.
A What is verify obvious issues?
5Trouble 400
1st and 6th Step in troubleshooting process.
A What is Gather data from customer, and close
with customer?
6Trouble 500
4th step of troubleshooting process.
A What is Gather data from computer?
7Processing 100
This is the 1st step in Printer and Scanner
driver UPDATE process
A What is determine the current driver version?
8Processing. 200
This is the Second step of the Printer and
Scanner driver UPDATE process.
A What is locate newer driver (and do research
on the driver for bugs and compatibility)?
9Processing.. 300
3rd step in Printer and Scanner Driver UPDATE
process is this.
A What is download the driver?
10Processing 400
This is the 4th step in Printer and scanner
driver UPDATE process.
A What is install driver?
11ProcessingError
The final step taken after updating any driver.
A What is verify that its working?
12Acronyms 100
PDL
A What is Page Description Language?
13Acronyms 200
PCL
A What is Printer Command (or Control) Language?
14Acronyms 300
PS
A What is Post Script?
15Acronyms 400
GDI
A What is Graphical (or Graphics) Device
Interface?
16Acronyms500
WYSIWYG
(best acronym of all)
A What is What you see is what you get?
17Language Arts 100
PDL that is the industry standard for nearly all
printers.
A What is PCL?
18Language Arts 200
GDI transfers ______ so the printer doesnt have
to think too much.
A What is entire images?
19Language Arts 300
PDL by Adobe for making fonts on screen and on
paper look similar
A What is Post Script?
20Language Arts400
PostScript vs. PCL? This produces better quality
printouts
A What is PostScript?
21Language Arts500
PostScript vs. PCL? Compatible with Mac OS X
A What is PostScript?
22Potpourri100
This service used to install a printer, without
the driver being manually installed.
A What is Plug n Play?
23Potpourri200
Options that affect all documents by acting as
default settings.
A What are Global Options (or Method)?
24Potpourri300
Special settings used to affect individual
documents.
A What are Per-Document settings (or Method)?
25Potpourri 400
Enter Wager
Should be done after replacing ink cartridges.
A What is recalibrate the printer?
26Potpourri500
Diagnostic test for troubleshooting the printer.
Usually has its own button on the printer.
A What is print a test page?
27Now Serving 100
Enables many users to access a printer over a
network.
A What is a network print server?
28Now Serving200
Computer specifically configured to handle many
print requests from clients in the most efficient
manner possible.
A What is Dedicated PC Print Server?
29Now Serving300
Computer that shares its printer to other network
users.
A What is computer-shared print server?
30Now Serving400
A service that allows many users on a network to
use a shared printer.
A What is Network Print Service?
31Now Serving500
3 functions of a print server
A What is A) provide client access to print
resources B) Administrate print jobs C) Provide
feedback?
32Final Jeopardy
Color calibration chart used to create specific
profiles for devices.
A What is an IT8 target?