Rob McElroy, PE

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How to Find Keep
and
Good People
In A Bad Economy

• Rob McElroy, PE
• Daphne Utilities

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HR . Scouts For The Very Best
Talent
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Manager Makes the Hiring Decision
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Does it still apply?
In this economy?
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Stretching Dollars
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Cutbacks and Layoffs
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The Silver Lining!
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Have a No Bozo Policy!
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Why is this important?
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Be a BEAR!
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Lets Go Hunting!
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Set the Bar High!
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Open Only for the Best
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Develop a Detailed Job Description
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We have jobs for LIFE!
Every single day, Daphne Utilities brings life to
nearly 20,000 people who rely on us to be their
first line of protection against waterborne
disease.
Our water, wastewater and natural gas services
keep our community alive and vibrant.
Develop a career
not just a job!
If you want to be part of a great team that
delivers exceptional quality each and every day,
apply to join Daphne Utilities today!
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The Interview
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Train Them First
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Must Have

• Sober
• On-Time
• Ready to Work

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Custom Tailoring
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No Distractions!
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The Best People LOVE a Challenge!
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Tough Interviews
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To Find To Apply
To Get Hired
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The Killer Question

• We often deal with _______ .
• Tell me about a time when you dealt with
  ___________ and how you handled it.

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Im a movie director.
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No Miss America Answers!
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Tough, but Fair
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Dress For Success
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The Proposal
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I Want You
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A Complete Offer

• Total Investment
• Personal Growth
• Worklife
• Corporate Future

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On-Boarding
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Finding Them Is Only Half The Problem!
Find
Keep
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What keeps great people working for you?
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Lets Do An Experiment!
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Its OK to Stand Out!
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Help Them Stand Out
Strength
Weakness
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Focus on Strength, Not Weakness
Strength
Weakness
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Retention
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No Bad Apples
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Noah and the ark
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Check Please!
Newcastle Utilities
Newcastle Utilities
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Opportunity
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Feedback is Critical!
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Fail To Give Feedback
No Surprises!
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Rewards?
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A Complete Offer

• Total Investment
• Personal Growth
• Worklife
• Corporate Future

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A Complete Offer

• Total Investment
• Personal Growth
• Worklife
• Corporate Future

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The Managers Oath Ye shall keep them
Engaged!
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Keep the Bar High!
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Keep Standards High
for Everyone!
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Support Your Managers!
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Be a Fair Judge
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Support Your Managers!
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• Remember
• Find the Best
• Keep the Best
• Challenge Everyone to Keep Performing
• Success for Everyone

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Thank You!
Rob McElroy, P.E. www.daphneutilities.com (251)
626-2628