Week 11 Human Resource Management HRM

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Week 11 Human Resource Management (HRM)
Principles of Management

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Definition of HRM

• Management of human resource (people) to attain
  organizational goals

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Recruitment

• Identifying and attracting potential employees

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Recruitment Sources
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• Employee referrals
• Adv
• Disadv

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Employment Agencies e.g., US Employment Service,
headhunters Adv Disadv
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• Campus recruitment
• e.g., job fairs, internships
• usually for professionals and managerial jobs
• Adv

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• E-cruiting
• Adv
• Disadv

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Ads in newspapers magazines Adv Disadv
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Selection

• Getting the best-qualified applicants
• Reliability
• Validity

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Selection methods

• Interviews
• prevalent
• Disadv
• problem of subjectivity
• should be structured
• should use multiple interviewers
• could consider situational interview

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• Background information
• weak predictors, why?
• problems of references

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• Written tests
• Cognitive ability tests (quantitative, verbal,
  and reasoning)
• Personality tests

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• Work samples (Performance-simulation)
• in-basket test, assessment center
• strong predictors, though expensive
• Physical ability tests
• Adv
• Disadv

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Orientation

• Realistic job preview
• the process that helps individuals develop
  expectations about the company, job, working
  conditions and interpersonal relationships
• Encounter phase
• Phase of socialization that occurs when an
  employee begins a new job

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• Settling-in phase
• a phase where employees are comfortable with job
  demands and social relationships
• Eventually, employees should know the following
• org history, org goals, language,
• politics, people, performance proficiency

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Training

• What to train and how to train
• What to train?
• Technical
• Interpersonal
• Mandatory

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• How to train?
• Classroom
• On-the-job training
• Job rotation
• Mentoring
• Experiential exercises (e.g., role play, games)
• Self-study materials (e.g., books, CD-ROM)
• E-learning

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Performance Management

• Performance evaluation
• Essays
• Critical incidents
• Graphic rating scales
• Behaviorally anchored rating scales
• Multi-person comparisons
• Objectives met
• 360-degree feedback

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(No Transcript)
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4 Ways of Employee Development

• Formal Education (e.g, MBA, distance learning)
• Assessment

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• Job experience
• job enlargement and enhancement
• Interpersonal relationship
• mentoring

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Compensation

• Size of company
• Profit of company
• Geographical location
• Management philosophy
• Labor or capital intensive
• Unionization
• Industry differences?
• Skills required?
• Employees tenure performance