Tsinghua University Student Housing Management and Services

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Tsinghua University Student Housing Management
and Services
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Brief Introduction
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Management Body
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Services and Activities
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?. Brief Introduction
Main Work Ethies

• ? Serving with parental love, brotherliness
• ? Educating people through an imperceptible
  influence
• ? Promoting the healthy growth and all-round
  talent of our students

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Brief Introduction

• 45 buildings
• 410,000 square meters
• 26,000 students living in
• Students from one department live in the same
  building.
• 4 undergraduate students share a dormitory
• 2-3 masters students share a dormitory
• 1-2 Ph.d student share a dormitory

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Pictures of ZIJING Apartment
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?. Management Body

• 1?The Student Apartment Management Committee
• 2?Self-discipline Organization
• 3?Student Counselors

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Management Body

• subcommittee of the Student Steering Committee
• It includes the Student Union, Logistics
  Department, deputies of the students, as well as
  other related units.
• The management committee is composed of 16
  units.

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Main Functions of the Management Commitee

• To create the rules and regulations of the
• student apartment
• To make decisions on the apartment education and
  management services
• Supervision and inspection of the apartment
  management,administration, services and fees
• To resolve conflicts and disputes between
• students, schools and apartment management.

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Students Self-management Commission

• The commission is made up of the union by
  buildings.
• The student commissaries include the student
  union and the student head of each floor.
• Through continuous inspection of sanitation and
  safety, the overall quality of life on campus has
  improved dramatically.

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Students Self-management Commission
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Students Counselors Assistants
Students Management
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Students Counselors Assistants

• Counselors
• We have employed student counselors since 1953 in
  Tsinghua University

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Students Counselors Assistants

• Assistants
• Though the liaison and harmony apartment
  assistants help students develop their
  self-management and self-service.
• Apartment assistants carry out a lot of rich and
  colorful cultural activities.

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The Work in the Apartment

• One-station Service
• Our-homestead
• Safety Management
• Community Cultural Activities
• Student Satisfaction Survey

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Our Homestead
http//myhome.tsinghua.edu.cn
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Our Homestead
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Our Homestead
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Safety Management
Equipment
Technology
People
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Safety Management

• Fire alarms
• Alarm devices on the water tanks.
• Emergency plans

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Safety Management
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Safety Management
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Safety Management

• Emergency Plans

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Safety Management
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Safety Management
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Safety Management
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Safety Management
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Safety Management
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Community Cultural Activities

• Team competitions
• Zijing cultural activities
• Football games

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Community Cultural Activities
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Community Cultural Activities
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Community Cultural Activities
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Community Cultural Activities
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Student Satisfaction Survey

• Seasonal satisfaction survey
• No less than 4000 samples
• Student satisfaction survey consists of three
  levels from the implementation service groups to
  the property management center.

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Student Satisfaction Survey
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• Thank you!