North American Numbering Council Billing

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North American Numbering CouncilBilling
Collection Working Group
Wednesday, November 30, 2005 Co-Chairs Rosemary
Emmer, SprintJim Castagna, Verizon
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September Report Contents

• BC WG September NANC Action Item Status
• 2005 Action Item Update
• Completed/ Ongoing/Under Development
• BC Agent Deliverables
• October November update (Attachment)
• BC WG Meeting Schedule
• Bi-monthly Meetings with BC Agent
• BC WG Meetings

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NANC Action Item Status

• During the September 2005 NANC meeting, the NANC
  asked the BC WG and the BC Agent to work
  together to determine what the proper complaint
  submission process would be.
• The BC WG and the BC Agent held a conference
  call to discuss this. Consensus was reached to
  perform the following
• Add a FAQ section to the BC Agent web site
  regarding the top 10 questions/concerns that have
  been raised so far this year. Include the web
  location on the invoice.
• Add clarifying language to the BC Agent Invoice
  delineating where calls can be made to voice
  questions/concerns.

4
2005 Action Item Update

• Assigned Items Completed
• NANC Approval of Mission, Scope and List of
  Primary Activities
• Review/recommend Fund Size and Contribution
  Factor
• Co-develop Vendor Performance Metrics
• Tracking Matrix for BC Collection Agent
  Deliverables
• Assigned Items Ongoing
• Review monthly bi-monthly Reporting
• Assigned Item Under Development
• Establish Annual Performance Evaluation Work Plan

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Organizational Document Summary

• Mission (Approved 1/19)
• Scope (Approved 1/19)
• Primary Activities (Approved 1/19)
• Tracking Matrix for BC Collection Agent
  Deliverables (Approved 9/20)

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BCWG Meeting Schedule

• All calls start at 11 AM ET for one hour
• January 16th Pre-NANC call w/Welch
• February 15 BC WG Contribution Factor
• February 22 BC WG Contribution Factor
• March 8th Pre-NANC call w/Welch
• April 11th BC WG - Review Draft FCC Filing
• May 10th Pre-NANC call w/Welch
• Purpose is to discuss BC Agent
  Deliverables/Metrics and BC Agents draft NANC
  Report.