TELECARE IN WOLVERHAMPTON

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TELECARE IN WOLVERHAMPTON
HELEN FINNERTY TELECARE CO-ORDINATOR
COMMUNITY EQUIPMENT SERVICE CRADDOCK
STREET WOLVERHAMPTON
DAVE J TAYLOR SENIOR ASSISTANT
CARELINK CARELINK THE
MALTINGS WOLVERHAMTPON
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How we began

• Steering Group for 2 years

• My Post
• Telecare Co-ordinator APRIL 2004

• 18 ½ Hours Clerical Support

• Developed close relationship with CARELINK

• Funding from Access Systems Capacity
• Grant

• Listened learned a wealth of information

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• Who is the service for

• Service user must reside in Wolverhampton

• Over age 18

• Have Cognitive Impairment

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The Journey

• Workshop - Health Social Care Professional

• To gain thoughts - how we drive Telecare
• forward

• Fear of Big Brother

• Replace human contact

• Demonstration Flat

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TELECARE FLOW CHART
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The move forward

• Awareness Sessions Hodson House

• Comments from Carers

• Provides peace of mind

• Enables me to continue with daily living task

• I can now get a good nights sleep

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TELECARE EQUIPMENT

Carer Buzzer
Pill Dispenser
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Obstacles/Hurdles along the way

• Compatibility

• Installing into another housing providers
• property

• Identify the need for a dedicated post
  

• People need to have an identified responder

• Compliance to wear the equipment

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Outcomes

• Number of Referrals 58 in the period

• 34 in receipt of equipment

• 91 people referred over 65

• 52 received equipment within 7 working
• days

• Fall Detector and Carer Buzzer most
• frequently provided items

• 25 no action needed

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Future Challenges

• PTG - Business plan

• Response Call Centre

• Widen Criteria Open Telecare to all

• Telemedicine