Janice MacInnis

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SUPPORTINGACHIEVEMENT DEVELOPMENT
November 7, 2008

• Janice MacInnis
• Employee Organizational Development
• Dalhousie University
• 494-1113 Janice.MacInnis_at_Dal.ca

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• What could we do / discuss with Angela during the
  two weeks prior to the start of school that would
  enable her to be as successful (academically) as
  possible?

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• What could we do / discuss with Angela during the
  school year that would enable her to be as
  successful (academically) as possible?

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• What could we do / discuss with Angela at the
  conclusion of the school year that would enable
  her to be as successful (academically) as
  possible for the remainder of school?

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• And what would be different with a new employee?

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According to the Auditor General

• What is the single most significant factor in
  creating high levels of employee morale which in
  turn leads to high levels of achievement and
  productivity?
• Hint its more than double the next closest
  variable

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• My supervisor understands and is actively
  involved in removing the barriers to my being
  successful.
• Auditor General Report on Well-Performing
  Organizations 1997

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• The implicit message
• If someone of importance is willing to make the
  effort to help me succeed
• the work I do must be valued
• I must be valued

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1. Discerning Unit Goals/Priorities

• A shared understanding of
• where we want to go
• how well get there
• goals priorities

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2. Planning for Success

• For each person, identify
• their role and how it will contribute to the
  achievement of the unit objectives
• primary goals for position for next period
• constraints enablers likely to be encountered
• actions to be taken to enable success (address
  constraints, build capability, work the system)
• professional development
• how achievement will be recognized - how
  issues will be raised addressed

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3. Supporting Success

• Enable success by
• tracking and acknowledging progress
• meeting regularly
• reinforcing the big picture
• addressing any constraints to success (including
  systemic issues)
• providing frequent feedback coaching
• expand capabilities
• recognizing achievements

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4. Reflective Learning

• Periodically
• identify factors that contribute to and
  impede success looking for systemic causes
  (both and - )
• consider longer term potentials development
  plans for the unit and individual
• celebrate achievement, contributions and
  successes

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Its Helpful to

• consider it your responsibility and theirs
• accept its awkward for everyone get over it!
• start simple (notes) seek help
• start small with a focus on the positive
• start early before you need the big return
• try to get it 60 right the first time and then
  improve as you go (2 3 yrs)
• streamline do more as a group
• build knowledge, skills confidence