A1258690545aJmNQ

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Impact of Partners in Care Campaign

• Martin Atchison
• Project Worker
• Meriden Programme

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Birmingham Solihull

• Event at Uffculme on 19th October 2004
• 77 people attended
• Mix of carers, service users, professionals
• Supported by Chief Executive and Medical Director
• Mix of presentations and group discussion

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Presentations

• Dermot McGovern, Chair, West Midlands Division of
  RCP gave background to the campaign
• Sue Turner, Chief Executive, BSMHT, spoke about
  how the trust was supporting carers and how
  services would be improved
• Neil Deuchar, Medical Director, BSMHT, outlined
  how the trust would be looking at integrating
  services for carers into routine practice

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Presentations

• Grainne Fadden, Manager, Meriden Programme, spoke
  about policy, research base and generally about
  how carers view services
• Jenni Wyatt and Val Strawford, carers, talked
  about the positive impact of BFT on their families

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Presentations

• Colin Gillings, rethink, spoke of support
  available around the city for carers
• Julian Cleaver, PALS, talked about how the PALS
  service operated and how this was a useful link
  for carers

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Group Discussion

• 4 groups facilitated by a carer and a
  professional
• How can communication between carers and
  professionals be improved?
• Feedback to wider group following this

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General comments

• Carers had a lot to say!
• Difficult to stick to the programme
• Wide range of issues raised
• Discussion groups could have been longer
• Carers wanted to see changes being made to
  services
• Some professionals felt challenged

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Impact on services

• Training for staff, which should involve carers
  in its delivery
• Clear guidelines around confidentiality
• Mental health awareness for
• GPs, police, ambulance staff
• Receptionists
• General public to tackle stigma

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Service changes required

• Carers lead for each directorate and for trust
• Integrate carers with CPA
• Carers assessments to be offered consistently,
  following assessment of service user
• Information should be freely available at all
  health sites

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Carer representation

• Should be meaningful and not tokenistic
• Training needed for carers and for others in
  meeting to ensure that true representation takes
  place

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Action plan

• Report circulated
• Carers leads to be identified
• Carer strategy
• Family work policy implementation
• Carers issues moving up the agenda
• Follow up day for further action planning

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