Modernising Private Banking

1
Modernising Private BankingChris
PicklesManager, Industry Relations 2nd Annual
Private Banking Summit Europe6 November 2007
2
BTs Financial Services Vision
To enable business transformation for financial
services firms by being the leading networked
IT services provider to the global financial
community.

• Commitment to Financial Services Industry
• Investment
• Expertise
• Market Knowledge
• Dedicated Network
• Specialized Products and Services

3
Financial Services Business Drivers
Business Driver
Issues
Automated trading platforms Advanced trading
tools (Algos, DMA, etc.)Growth of Hedge Funds
Derivative TradingFast trading
Rapidly Evolving Trading Floor
Enterprise-wide compliance Growing emphasis on
standards conformity Business continuity
planning Connectivity to multiple execution venues
Complex Regulatory Environment
Balancing information accessibility
Security Need for Secure Messaging, ensuring Data
protection and security Identity management as
fraud moves to new channels
Security Risk
New channels continue to emerge Rising Customer
Expectations Pricing Margin Pressure Customers
demand a seamless world of communication
Competition andCustomer Experience
Increased functionality at lower cost Scalability
of IT operation Selective source of non-core
technology functions
Cost Containment
4
Private Banking Business Challenges
Challenges
Issues
Client base with very high sensitivity Mobility
of client base Client communications
infrastructure
Security
Basel II MiFID and SEPA SOX / AML / etc
Regulation
Client Relationship Management
Client data and profiling Integration Responsivene
ss
Every possible service option Customers demand a
seamless world of communication Competitive
pressures to be a leader
Technology
Scalability of IT operation Reach Core and
non-core technology functions
Scale
5
Private banking the future
Outsourcing
Sharing
Sustainability
Trust
6
Modernising Private BankingChris
PicklesManager, Industry Relations 2nd Annual
Private Banking Summit Europe6 November 2007