Infoway and EndUsers

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Infoway and End-Users
Jim MacLean VP Clinical Adoption
Danish Delegation, April 2, 2009, Jim MacLean, VP
Clinical Adoption, Canada Health Infoway
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End-User Engagement

• A challenge for Infoway
• Why?
• Organization of health care system
• Role of Infoway

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EHR Architecture
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Overcoming the challenge

• End-User strategy
• Innovation projects
• Diagnostic imaging and PACS
• Setting adoption targets
• Patient access to quality care projects

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End-user strategy

• eClinician support networks peer to peer
• Physicians, nurses, pharmacists
• Designed by each province
• Have they worked?
• Benefits analysis not completed

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End-user strategy

• Case studies of physician EMR adoption with CMA
• Recently completed
• First group published
• Second group due to be published next month

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Innovation projects

• 14 innovation projects
• Engagement of clinicians directly in project
  design and implementation

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Setting Adoption Targets

• Projects have adoption targets tied to funding
• Forces jurisdictions to engage end-users to
  maximize funding
• Up to now we have been engaged in system design
  and implementation- adoption is just beginning
• Dont know if funding leverage will influence
  adoption

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Patient Access to Quality Care

• 6-8 demonstration projects
• Larger than innovation projects
• Direct engagement of clinicians in project design
  and implementation

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Future engagement of end-users

• EMR strategy
• Engagement of medical associations
• Social marketing
• Change management support for physicians

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Thank you

• Thank You