VueScan Experiences with Windows Vista www'hamrick'com

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VueScanExperiences with Windows
Vistawww.hamrick.com
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VueScan Product Overview

• Scanning utility that works with high-quality
  flatbed and film scanners to produce scans that
  have excellent colour fidelity and colour
  balance.
• Easy to use, many powerful features
• Versions available for Windows, Mac OS X and
  Linux
• Works with 32-bit and 64-bit Windows Vista
• Supports more than 700 scanners (scanners.inf)
• More than 5 million copies downloaded

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VueScan Development Process

• Supports most widely-used scanners
• VueScan can be downloaded and tested results in
  good quality because of over 2000 downloads per
  day
• New features are customer driven
• A new version is released every week

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VueScan and Windows Vista

• UAC is always nagging users
• Unsigned drivers scare new users
• Most scanners arent supported
• Vista doesnt help users find drivers
• Microsoft doesnt help developers
• Application and driver signing is a huge hassle
• Mac OS X is a better user experience

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Using VueScan on Windows Vista

• Click download link
• Get scary message, click Run
• Get scary message, click Run
• Get scary message, click Allow
• Get scary messages about drivers
• If scanner was plugged in before driver
  installed, nothing works right

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Using VueScan on Mac OS X

• Click download link
• Double-click VueScan icon
• (No drivers need installing, no scary warnings,
  everything is simple)
• 50 of revenues are for Mac OS X

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Missing drivers on Windows Vista

• Scanners dont wear out
• Tens of millions of scanners still in use
• Most arent supported by manufacturer on Windows
  Vista
• Old drivers often dont work on Vista
• A simple scanners.inf makes most scanners work on
  Vista and x64

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Bugs in Windows Vista

• Usbscan.sys doesnt work right transfers are
  too short sometimes
• Scsiscan.sys can cause blue screen with some SCSI
  and Firewire scanners on XP x64 and Vista x64

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Beginning Scanner User with Vista

• The online driver search in Vista is very
  unhelpful
• It tells people that theres no solution for
  their scanner when there are many solutions
• Microsoft gives solutions for other devices, but
  never for scanners
• Examples

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Example of Sony Vaio Device
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Another Sony Vaio Device
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Helpful advice from Vista
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Priorities for VueScan

• Get usbscan.sys and scsiscan.sys bugs fixed
• Get Microsoft Knowledge Base to suggest VueScan
  (and SilverFast and vendor software) when scanner
  driver not found
• Any ideas? Difficult to find correct contact at
  Microsoft.

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Using VueScan

• Visit www.hamrick.com
• Request a license number email
• bnash_at_nashmarketing.co.uk