SAISD Leadership Meeting

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SAISD Leadership Meeting

• February 7, 2007

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Purpose

• Improve Lives Through a Quality Education

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Mission

• The mission of the San Antonio Independent
  School District is to graduate all of our
  students prepared to succeed in higher education.

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Core Values

• Commitment
• High Expectations
• Respect
• Integrity
• Student Centered
• Teamwork
• Passion

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Commitment

• Definition Peter Senge
• What are you committed to?
• How do you know you are committed?
• The unless and if Statement!
• What are we committed to?
• How do we know?
• Do we use unless and if?

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Fundamental Beliefs

• Every child can learn and achieve at high levels.
• We are responsible for the education and safety
  of every child.
• Everyone should be treated with respect.
• People will support what they help create.

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District Goals
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Goal I Safe Learning Environments
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Goal II High Parent Community Involvement
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Goal IIIRecruit and Retain and Students and
Staff
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Goal IV State Exemplary District
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Priorities

• Improve facilities
• Safety
• Improve Learning Environments
• Improve Student Performance
• AEIS / AYP / Local
• College Readiness
• Strengthen Fund Balance
• Find Savings / Eliminate Inefficiencies
• Cut Expenditures
• Improve Customer Service
• Internal Customers (Students and Staff)
• External Customers (Parents and Community Members)

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Finances
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SAISD Funding Sources 06-07
30
51
17
2
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Funding Resource Trends
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General Fund Balance History
Millions
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Five-Year Projections
Expenditures Annual 3 Salary Increase
Expenditures Status Quo
Revenue Projections
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Facilities
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Facilities Advisory Committee

• Community Based
• Advise Administration
• Facility Needs
• Facility Priorities

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Customer Service
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Customer Service

• Collect Data
• Surveys
• Data Entries
• Accountability System
• Staff Development
• Improve Service

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New CS Policy

• Make Eye Contact and Smile
• Start and end every guest contact and
  communication with direct eye contact and a
  sincere smile.
• Greet and Welcome Each and Every Guest
• Extend the proper greeting with each and every
  guest with whom you come in contact
• Good morning/afternoon/evening.
• Welcome / Have a good day
• May I help you
• Seek Out Guest Contact
• It is the responsibility of every staff member to
  attempt, to the best of their abilities, to
  immediately resolve a guest service failure
  before it becomes a guest service problem.
• Always find the answer for the guest and/or find
  a staff member who can help the guest.

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New CS Policy

• Display Appropriate Body Language at All Times
• It is the responsibility of every staff member to
  display approachable body language when at work.
• Attentive appearance
• Good posture
• Appropriate facial expression
• Preserve a Positive Atmosphere
• Always focus on the positive, rather than on
  rules and regulations
• Talking about personal or job-related problems in
  front of our guests is unacceptable.
• Thank Each and Every Guest
• Extend to every guest a sincere thank-you at the
  conclusion of every transaction
• Extend every guest a thank-you or similar
  expression of appreciation as he/she leaves you.

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Questions and Comments