CUNYfirst

1
CUNYfirst Human Capital Management (HCM)
Orientation May 20, 2009
2
Agenda
3
The Challenge of Change

• Change is the law of life and those who look
  only to the past and present are certain to miss
  the future.
• President John F. Kennedy

4
Your Role in Change Management

• You must be the change you wish to see in the
  world.
• M.K. Gandhi

5
CUNYfirst Human Capital Management (HCM)
Orientation May 20, 2009
6
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

7
What is CUNYfirst?
Integration of data and processes of an
organization into a unified system

• Manage basic functions of an organization,
  regardless of the organization's business or
  charter. Business, non-profit organizations, non
  governmental organizations, governments,
  educational institutions and other large entities
  all utilize ERP systems.
• ERP systems are implemented in Higher Education
  when there is a desire to transform the
  organization, develop efficiencies and effect
  positive change, or when aging legacy systems
  approach failure.

8
Key Goals of CUNYfirst

• Replace over 25 antiquated University systems
  that serve Student Administration, Financial
  Management, and Human Resource Management with a
  fully integrated ERP solution.
• Re-engineer and standardize CUNYs core set of
  business processes and integrate them into a
  computing architecture.

9
Key Goals of CUNYfirst

• Manage the Universitys data in an integrated
  database
• Implement modules to provide business
  improvements, standard functionality, and
  consistent results
• Implement state-of-the-art security to ensure
  that the highest level of protection is afforded
  to the Universitys data.

10
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

11
What is training?
An activity to modify knowledge and skills
through learning experiences to achieve effective
performance in an activity or range of activities

• Project Team Training vs. End User Training
• Building and Learning
• Success Criteria
• Input New information or skills documented
• Synthesis New information is related to
  previous information
• Output Appropriate output to complete the
  learning cycle

12
Human Capital Management Overview
Human Capital Management is designed to manage
data related to individuals associated with CUNY
and their careers.

• Organized by pre-hire and hire processes and
  transactions
• Information is created and validated through data
  entry, workflow and approvals

13
Human Capital Management (HCM)

• Position Management
• Talent Acquisition Management (TAM)
• Workforce Administration
• Labor Relations Administration
• Manager Self-Service (MSS)
• Employee Self-Service (ESS)

13
14
Human Capital Management
14
15
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

16
Training Schedule

• Core HCM Courses begin May 26
• Encouraged completion June 19
• MSS begins July
• ESS begins September

17
Training Schedule
18
Training Schedule
19
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

20
Borough Training Centers

• Facilitate all learning activities for CUNYfirst
• Host all end-user training
• Training Location Availability
• The location closest to you
• Location closest to campus
• Location closest to residence

21
Borough Training Center Locations

• Hostos Community College
• 500 Grand Concourse
• Multimedia Conference Room B115
• Bronx, NY 10451
• Queens College
• 65-30 Kissena Blvd.
• 2nd Floor, Kiely Hall 226, Room236
• Flushing, NY 11367

22
Borough Training Center Locations

• Brooklyn College
• 2900 Bedford Avenue
• Library Room - 122L
• Brooklyn, NY 11210
• City College
• 160 Convent Avenue
• North Academic Center
• 5th Floor, Room 212
• New York, NY 10031

23
Borough Training Center Locations

• College of Staten Island
• 2800 Victory Blvd
• 2N-115
• Staten Island, NY 10314
• 57th Street, CUNY
• 555 W 57th St.
• 10 Floor, Room 1020
• New York, NY 10019

24
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

25
Learning Management
Enterprise Learning Management (ELM) is used to
manage the data and processes associated with
administering, delivering, and tracking learning
initiatives

• Manage courses in the course catalog
• Enrollments in courses
• Track and manage course completion
• ELM helps the organization proactively manage
  learning
• initiatives, ensuring that employees acquire
  knowledge and skills consistent with
  organizational objectives.

26
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

27
Help Desk
Answers to common questions and issues will
easily be identifiable to Help Desk Analysts and
available to all users

• Purpose
• Support for the user
• Manages and tracks end-user application issues
  for resolution
• Straightforward escalation and resolution

28
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

29
Security
To protect private information belonging to our
customers (students, faculty, staff)

• Access information via email
• CUNY domain addresses
• User ID and password via email
• Password change recommended at initial logon

30
Agenda

• Where we are and why?

• What will I learn?

• When will I receive training?

• Where will I receive training?

• How will I register for courses?

• Who can I contact for help?

• How will I get security information?

31
(No Transcript)
32
CUNYfirst Human Capital Management (HCM)
Orientation May 20, 2009