Introduction of ISO 9001:2000 for ILP Labuan

1
Introduction of ISO 90012000 for ILP Labuan

• By
• Ismawi B. Ismail
• Pengerusi Pasukan QMT
• Institut Latihan Perindustrian Labuan

2
ISO Names Means

• IOS International Organization for
  Standardisation. (in English)
• OIN Organisation Internationale de
  Normalisation. (in French)
• Later, it was decided at the outset to use a word
  derived from the Greek isos, meaning "equal".

whatever the country, whatever the language, the
short form of the organization's name is always
ISO.
ISO is a network of the national standards
institutes of 157 countries, on the basis of one
member per country, with a Central Secretariat in
Geneva, Switzerland, that coordinates the system.
3
Why standards matter

• raising levels of quality, safety, reliability,
  efficiency and interchangeability.
• making a positive difference, not just to
  engineers and manufacturers for whom they solve
  basic problems in production and distribution,
  but to society as a whole.
• making the development, manufacturing and supply
  of products and services more efficient, safer
  and cleaner.

They are useful to industrial and business
organizations of all types, to governments and
other regulatory bodies, to trade officials, to
conformity assessment professionals, to suppliers
and customers of products and services in both
public and private sectors, and, ultimately, to
people in general in their roles as consumers and
end users.
4
ISO Brand

• For governments, International Standards provide
  the technological and scientific bases
  underpinning health, safety and environmental
  legislation.
• For consumers, conformity of products and
  services to International Standards provides
  assurance about their quality, safety and
  reliability.
• For everyone, International Standards can
  contribute to the quality of life in general by
  ensuring that the transport, machinery and tools
  we use are safe.
• As a non-governmental organization, ISO has NO
  legal authority to enforce their implementation.

5
ISO 9001(9000 families)

• ISO 9000 has become an international reference
  for quality requirements in business to business
  dealings.
• The standards that have earned the ISO 9000
  families a worldwide reputation are known as
  generic management system standards.
• "Generic" means that the same standards can be
  applied to any organization, large or small,
  whatever its product (services) in any sector of
  activity, and whether it is a business
  enterprise, a public administration, or a
  government department.
• ISO 9000 is concerned with "quality management".
  This means what the organization does to enhance
  customer satisfaction by meeting customer and
  applicable regulatory requirements and
  continually to improve its performance in this
  regard

6
ISO Activities

• At its simplest, "conformity assessment" means
  checking that products, materials, services,
  systems or people measure up to the
  specifications of a relevant standard.
• ISO itself does not carry out conformity
  assessment. However, in partnership with IEC
  (International Electrotechnical Commission),
  ISO/IEC guides and standards are used by
  organizations which carry out conformity
  assessment activities.

7
SIRIM, ISO ILJTM

• SIRIM QAS (Quality Assurance Services)
  International Sdn. Bhd
• a company incorporated under the Companies Act
  1965, is a wholly owned subsidiary of SIRIM
  Berhad.
• is the leader in Malaysia, provides a very
  comprehensive range of certification, inspection
  and testing services that conform to national and
  international standards and guides.
• a provider of certification, inspection and
  testing. SIRIM QAS International Sdn. Bhd. have
  been accredited by both national and
  internationally for-
• (1) ISO 9001, QS-9000 and ISO 14001 by the
  United Kingdom Accreditation Service (UKAS), a UK
  National Accreditation Body.
• (2) ISO 9001 and ISO 14001 by the Department of
  Standards Malaysia (DSM), the Malaysian National
  Accreditation Body.

8
ISO Policies For ILJTM

• Committed to provide a quality service as skill
  training provider which can be achieved through
  continuous value added activities to secure and
  enhancing an effective quality management system
  so that can meet the customer necessity.

9
ISO Implementation Objectives

• 15 distinctive objectives to be accomplished.
• Focus on daily, periodic and yearly plan.
• As a promise to meet customer demands and
  requirements.
• Safeguarding core business as advertised.
• Protecting national interest and Malaysian
  citizenship rights.
• Expanding potential skill for individual, group,
  community and organization.
• Securing quality, promoting efficiency and
  protecting customer legitimate rights.
• An pledge/oath to carry out duty responsibly.
• Refuting misconception among public.

10
Things To Digest

• To implement ISO 90012000 successfully, all
  instructors, staff and management team should-
• Recognize and understand the importance of ISO
  for organization
• Understand well about each scope of work
• Proactive and fulfill any duties related to work
  which involving ISO documentation.
• Seek advice and refer to the qualified personnel
  for any problems exist.
• Always refer printed record, minutes of meeting,
  memo or any official document available for
  reference.
• Accomplish work without any delay, excuse or any
  unacceptable reasons.
• Update related document and arrange it in order
• Good communication and proper working ethics
  between personnel should be practiced.
• Be able to comprehend and restate contents of ISO
  (use 5W1H concepts)