2 Week Wait Choose and Book Referral Process

1
2 Week Wait Choose and Book Referral Process

• Patient referral process for GP referrals to the
• Nottingham University Hospital NHS Trust and
  Nottingham NHS Treatment Centre 2WW Service

2

• Contents Page(s)
• Introduction 3
• Referral Pathways 4
• Initiating a Choose and Book 2WW Referral and
  raising a UBRN 5
• Booking an appointment for a 2 WW referral 6
  12
• Referral Proforma Template 13
• Attaching the Referral proforma template 14
• Managing Choose and Book Worklists and Running an
  Enquiry 15 - 17
• Further Information and useful contacts 18

3

• Introduction
• When booking into a 2WW service there are four
  steps to completing a referral
• A UBRN is initialised in the Choose and Book
  System
• An appointment is booked for ALL Services
• The referral proforma template must be completed
• The referral proforma must be attached within 24
  hours of the decision to refer
• It is up to the individual practice how the
  process will be Implemented and
• who will be responsible for the above steps.

4

• Referral Pathways
• For suspected cancer referrals into the
  Nottingham University Hospitals and the
  Nottingham Treatment Centre there will be 2
  Referral pathways
• The following tumour sites are Directly Bookable
  Services (A real appointment
• booked directly into the actual clinic which the
  patient will attend the hospital)
• Dermatology Bone Sarcoma Brain
• Breast Children Young People Head Neck
• 2. The following tumour sites will operate a
  Clinical Assessment Service (CAS)
• which requires the referrer to book the patient
  into a dummy appointment, thus allowing the
  Trust to assess the referrals and rebook the
  patient into a relevant 2WW clinic
• Head Neck Lung Urology
• Gynaecology Lower GI Upper GI

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Initiating a Choose and Book 2 Week Wait Referral
and raising a UBRN
1. Select Initial Referring Clinician
2. Select Priority 2WW
3. Select Specialty 2WW
4. Select the appropriate clinic type (scroll
down to see all)
5. Click Search All
6
Booking an appointment for a 2 Week Wait referral
1. Select the appropriate 2 Week Wait Service
2. Click Appointment Search
7
Booking an appointment for a 2 Week Wait referral

• 3. Select an available appointment date time.
  Please note
• Dermatology (Skin) Breast, Bone, Sarcoma and
  Brain
• are real appointments
• For all other specialties it will show dummy
  Assessment appointments,
• thus allowing the hospital to assess the referral

4. Click Book
8
Booking an appointment for a 2 Week Wait referral
5. Click Submit
9
Booking an appointment for a 2 Week Wait referral
6. A message will appear, advising you that
Choose and Book is accessing the appointment
from the hospitals Patient Administration System
10
Booking an appointment for a 2 Week Wait referral
7. A message may appear, advising you that
although the Consent to Call Back is set to yes,
there is no telephone number recorded for the
patient. It is essential that this information
is added so that the hospital may contact the
patient. Click Update Person to add this
information
8. Click OK
11
Booking an appointment for a 2 Week Wait referral
9. The selected appointment and UBRN details
will appear on screen
10. Click on Close or Add Referral Letter
IMPORTANT DO NOT PRINT ANY INFORMATION FROM THIS
SCREEN PLEASE GIVE THE PATIENT THE APPROPRIATE
LOCAL INFORMATION SHEET
X
12
Booking an appointment for a 2 Week Wait referral
9. A message will appear, warning you that you
have not printed a summary. The Summary Page
must NOT be given to the patient. Please give
the patient the appropriate local information
sheet
10.Click Continue This will complete the
booking in Choose and Book
13
Referral Proforma Template
1. Complete the 2WW proforma and save in a secure
area
Step 1. Locate NUH Proforma template for the
appropriate Tumour site and complete all of
the information and save in a secure network area

14
Attaching the Referral Proforma Template
This process will differ dependant on the
clinical system which you use. Therefore, please
follow normal procedures for attaching documents
such as referral letters etc.
15
Managing Choose and Book Worklists and Running an
Enquiry

• Checking Activity Lists

1. Select Worklists
2. Filter by Referrer or show all
Ensure that every patient has an Appointment Date
2WW patients are clearly identified on the
Activity Worklist by the Priority and Clinical
Context Fields
16
Managing Choose and Book Worklists and Running an
Enquiry

• The 2WW referrals Enquiry must be run daily to
  ensure all patients are booked in and attend

Step 1. Select Enquiries
Step 2. Select Two Week Wait Enquiry
Step 3. Select Referrer
Enquiry shows the referral/appointment details.
Click on the UBRN to view the referral
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Managing Choose and Book Worklists and Running an
Enquiry

• Outstanding Referral Letters
• It is important to check this Worklist at least
  once daily

If any 2ww referrals appear on the Outstanding
Referrals Letter Worklist, they MUST be attached
immediately
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Choose and Book 2 Week Wait Useful Contacts
Further Information and useful contacts Connectin
g for Health http//nww.chooseandbook.nhs.uk Nott
ingham Choose and Book http//www.nottinghamchoose
andbook.nhs.uk/2ww Nottingham University
Hospitals Target Appointments Office 0115
8405801 (based at City Hospital
Campus) Nottinghamshire Health Informatics
Service Desk 0115 935 2444 Application
Support Adrian Stockham 01623 622515 ext.
6366 Nottingham City PCT Lead Adele Smith 0115
8834255 NHS Nottinghamshire County Lead Jane
Thornley 01623 673255 ext 43255 NHS
Nottinghamshire County CB Support Sarah
Dobricic 01623 673256 ext 43256 NHIS Business
Change Manager Karen Truswell 01623 622515 ext
6142