Building digital government is not difficult'

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Building digital government is not difficult.
It is not always obvious, however,
how to build it right.
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The Digital Government Academy
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Build templates for agency re-use.
Decide
Avoid reinventing the wheel.
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Internet Credit Card Sales Daily Reconciliation

• Agency processes and batches transactions thru
  the day

• Close of day
• Access reports from CYBS
• Days detail and days total
• Total sales by card type
• Sales by Revenue source

• Close of day (Optional)
• Access reports from BofA
• Days detail and days total
• Total sales by card type
• Sales by Revenue source
• Visa and MasterCard only
• Raw Data file available only

• Call OST get Deposit Total for Batch/Day

• Reconcile CYBS to agency to OST cash

• Prepare Cash Receipt Journal (CJ)

• E-mail/Fax CJ to OST by 3pm on deposit day

• Enter CJ into AFRS

• Close of day
• Access report from agency application
• Days detail and days total
• Total sales by card type
• Sales by Revenue source

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E-Licensing
.
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E-Permits
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E-Permits
Publish/Replicate
2 Weeks!
Building the Digital Washington Community
Templates
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E-Forms
Community Creating Standards for Itself
20 Agencies!
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E-Forms 101
Collaborative . . .
Community Creating Standards for Itself
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Community is Critical Lessons from Geese


As each goose flaps its wings, it creates an
"uplift" for the birds that follow.
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Community is Critical Lessons from Geese


By flying in a "V" formation, the whole flock
adds 71 greater flying range than if each bird
flew alone.
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Community is Critical Lessons from Geese


People who share a common direction and sense of
community can get where they are going quicker
and easier because they are traveling on the
thrust (and the trust) of each other.
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Community is Critical Lessons from Geese


When a goose falls out of formation, it suddenly
feels the drag and resistance of flying alone. It
quickly moves back into formation to take
advantage of the lifting power of the bird
immediately in front of it.
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The core competency of government for the 21st
century
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Digital Government Applications
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Digital Government Applications
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Culture for
Success

• Strong Executive Sponsorship
• Tolerance for uncertainty
• Confidence to launch and learn
• Accountable for outcomes
• Quick-change artist
• Bias for action

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DIGITAL GOVERNMENT AND THE ENTERPRISE


The Washington Digital Government Guide
http//www.wa.gov/dis/role/digitalgovguide/intro.h
tm
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W A S H I N G T O N S T A T E
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