CHARACTERISTICS OF GOOD DELIVERY

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CHARACTERISTICS OF GOOD DELIVERY
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Good Delivery Characteristics

• Conversational Delivery
• Attentiveness
• Immediacy
• Directness

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Conversational Quality

• Talk to audience as if you are having a
  conversation with another person

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Value of Sounding Conversational

• Give the impression that you are talking WITH the
  audience
• Rather than AT it

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How to Achieve Conversational Quality

• Imagine giving speech to one person or a group of
  people

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Conversational Quality Doesnt Mean Casual

• AVOID
• Long pauses
• Slang
• In jokes

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AVOID Vocal Fillers

• Uhm
• OK
• You Know

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DO

• Use contractions
• - dont
• - cant
• - isnt
• - werent

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DO

• Use words everyone will understand
• Use an outline rather than a script

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Attentiveness

• Focusing on the moment
• Being aware of responding to listeners needs

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Attentiveness

• Pick topic that is important to you
• Do all work necessary to prepare the best speech
  possible

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Attentiveness

• Individualize audience members
• Focus on audience rather than yourself

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Immediacy

• Occurs when communicator is completely focused on
  the communication situation

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• Which is more immediate?

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• Ways humans express themselves through
  technology learned at very young age.
• However throughout our life people use it very
  similarly
• Need to know how we develop ability to
  communicate with technology

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• If you and I are like the average population,
  communicating through technology among all of us
  here has occurred much earlier than before.
• It doesnt matter who or what is to blame, the
  fact is that you and I must accept
  responsibility for our use of technology

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Which is more immediate?

• Both the same topic
• About the same length

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• The ways humans express themselves through
  technology is learned at a very young age.
• However throughout our life people use it very
  similarly
• We need to know how we develop our ability to
  communicate with technology

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1 Immediacy?

• Pronouns we, our and people
• Removed from listeners not involving
• Abstract
• Lacks IMMEDIACY

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• If you and I are like the average population,
  communicating through technology among all of us
  here has occurred much earlier than before.
• It doesnt matter who or what is to blame, the
  fact is that you and I must accept
  responsibility for our use of technology

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2 Immediacy?

• Pronouns You I
• Closes gap between speaker and audience
• Here reinforces speakers sense of the present

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• More immediate
• Lively
• Likely to hold audiences attention

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Directness

• Being natural and straightforward

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DIRECTNESS

• Goal - communicate with listener not dazzle them
• Dont choose a big word if a small word says the
  same thing
• Only going to hear speech once so be as specific
  and direct as possible

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Directness
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• Be straightforward
• Select a specific purpose topic
• Make all your points relate to it