Focusing On Your Future

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Focusing On Your Future
National Finance Centers 2008 Customer Forum

• Jerry Lohfink, Director
• National Finance Center

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2008 Customer Forum

• Welcome
• Agenda
• Overview

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2008 Customer Forum

• Welcome
• Agenda
• Overview

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Agenda

• Tuesday Morning
• Human Capital Management Update
• Human Resources Line of Business (HR LOB)
• Client Management Services Update
• Payroll Operations Update
• Payroll Accounting Update
• HR LOB Systems Update
• Security Update
• NFC Data Center Update
• 2008 Commitment to Value

• Tuesday Afternoon
• Employee Personal Page/Employee Self Service
• Reporting Center

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Agenda

• Wednesday Morning
• EmpowHR 9.0
• HCM Data Warehouse
• User Productivity Kit
• Human Resources Services
• Wednesday Afternoon
• webTA
• EPIC Web
• NFC Home Page

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2008 Customer Forum

• Welcome
• Agenda
• Overview

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Overview

• Focus on the Future
• Systems
• Services
• Security/Privacy
• Listening to You

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Focus on the Future

• Systems
• Payroll/Personnel
• Database Change
• Retirement Systems Modernization
• Addresses
• Tax Reporting
• OPM publications
• Agency needs
• EmpowHR
• Oracle Assessment
• PeopleSoft 9.0 Release
• EmpowHR 9.0 Release 1, 9.0 Release 2

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Focus on the Future

• Systems
• Time and Attendance
• PC-TARE STAR Client Pay Period 18
• STARWeb
• webTA
• Pay Engine
• Path Forward
• Business Plan
• Needs assessment
• Acquisition strategy
• Risk management plan
• Financing strategy
• USDA approval
• OMB approval
• Customer approval

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Focus on the Future

• Services
• Level of services
• Metrics
• Process improvements
• Supplemental staffing
• Customer satisfaction

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Focus on the Future

• Security/Privacy
• PII data
• Paper
• Fiche/Film
• CDs
• Access administration
• Controls
• Role-based
• Modernized administration capability
• Audits
• OPM agreed upon procedures
• SAS-70
• A-123
• Other
• Interconnection Security Agreements

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Focus on Today

• Interconnection Security Agreements

HELP!!!
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Focus on Today

• Interconnection Security Agreements
• Customers who have worked with us to develop an
  agreement but have not returned an executed copy
• Application Regional Commission
• Armed Forces Retirement Home
• Capitol Police
• Census Bureau
• Commerce CIO
• Commission on Civil Rights
• Corporation for National and Community Service
• Court of Appeals for Veterans Claims
• FDIC-T. Rowe Price
• Federal Election Commission

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Focus on Today

• Interconnection Security Agreements
• Customers who have worked with us to develop an
  agreement but have not returned an executed copy
• Federal Emergency Management Agency
• Federal Housing Finance Board
• National Institute of Standards and Technology
• National Oceanic and Atmospheric Administration
• International Boundary and Waterway Commission
• Office of Special Counsel
• Small Business Administration
• Transportation Security Administration
• U.S. Supreme Court
• U.S. Agency for International Development
• Before you leave this morning, see Michelle in
  the foyer

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Focus on Today

• Interconnection Security Agreements
• Customers who have not identified someone to work
  with us to develop an agreement
• Federal Air Marshall Service
• Smithsonian Woodrow Wilson International Center
  for Scholars
• Federal Retirement Thrift Investment Board
• Defense Information Systems Agency
• Before you leave this morning, see Cheryl in the
  foyer

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Focus on the Future

• Listening to you
• Executive interaction, advice, and guidance
• System release scheduling and testing

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Focus on the Future

• Customer advice and guidance
• Establishing formal executive level advisory
  board
• Draft Charter is being developed
• Seating of board members will follow
• 7 permanent seats, 4 elected seats (2-year
  rotation)
• Reports into USDA Chief Financial Officer
• Dissemination of information
• Contribution to strategic direction
• Insight to operational activities
• Input on system priorities
• Direction and priorities for user groups

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Focus on the Future

• System changes Today
• 250 300 change requests annually
  (approximately100 associated with the new pay
  year)
• All changes are categorized, prioritized, and
  scheduled
• Average about 24 releases per year
• Existing process limits time for testing and
  communications

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Focus on the Future

• System changes Proposal
• Adopt a formal scheduled release process (4-6 per
  year)
• Plan for expanded customer test time
• Revisit basis for prioritization
• Publish an annual release schedule for the year
  (living document)
• Looking to begin for CY 2009

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FOCUSING ON YOUR FUTURE
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2008 Customer Forum

• Thanks!