Business process modelling with process maps

1
Business process modelling with process maps

• Study material for October 12th and 19th
• Dr. Mojca Indihar temberger, Associate Professor

2
(No Transcript)
3
Business Process

• A business process is a collection of activities
  that take one or more kinds of inputs and create
  an output

4
Process Maps
5
Why do we model business processes

• Better understanding of business processes in the
  organization
• Making a big picture of the way business is done
• Finding inefficiencies in business processes
• Changing and improving processes, testing changes
  
• IS development

6
Business Process Change (BPC)

• Preceded by business process reengineering (BPR)
• a methodology in which an organization
  fundamentally and radically redesigned its
  business processes to achieve dramatic
  improvement
• Today, BPC can focus on anything
• redesign of an individual process
• redesign of a group of processes
• redesign of the entire enterprise

7
Drivers of Process Change

• Reducing cost and improving productivity
• Improving efficiency and effectiveness
• Automating processes
• Fitting commercial software (ERP systems)
• Introducing e-business
• Streamlining the supply chain (Supply Chain
  Management SCM)
• Improving customer service (Customer
  Relationships Management CRM)

8
BPC main goals
9
Simulation

• To evaluate existing processes
• To estimate the effect of changes
• Discrete Event Simulation (DES)

10
BPM Tools

• Visual representation made up of interconnected
  objects
• activities
• sequencing
• resources
• times
• rules
• What-if capabilities
• it enables process simulation and
• performance comparison of alternative process
  designs

11
Some BPM Tools

• iGrafx
• ADONIS
• ARIS
• SIMPROCESS
• Savvion
• System Architect
• Visio
• Corporations ProVision
• Casewise
• WebSphere
• Ultimus
• Oracle BPEL Process Manager

12
Some Techniques for BPM

• Process maps
• eEPC diagrams
• IDEF diagrams
• Data flow diagrams
• Petri nets
• Business Process Modelling Notation (BPMN)

13
eEPC diagrams

• extedned Event-driven Process Chain
• ARIS

14
IDEF diagrams
Integrated Definition for Function Modeling