Chapter Education Program Development

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Chapter Education Program Development

• Christine Hohman, MLS
• Manger, Education Content ARMA International

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Introduction of Facilitator

• Bachelors Degree in Education
• Masters Degree in Library Science
• Certificate in Legal Information Management
• At ARMA, specializes in the design and
  development of Web Seminars, Face-to-face
  Seminars, Chapter Education

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Goals

• My goals for today
• Assist chapter leaders in the development of
  Competency-Based Education (CBE).
• Define the Education Development Process.
• Demonstrate how to utilize the Chapter Education
  Toolkit.

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Introduction

• Number of ARMA International chapters developing
  education programs increases each year.
• ARMA offers numerous sources of education courses
  for possible inclusion into chapter education
  programs.
• All ARMA Education programs must meet quality
  standards.

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ARMA Education Standard

• All education programs conducted or approved by
  ARMA meet quality standards and criteria. This
  criterion includes
• Course Length. Program must be minimum 1.0
  contact hour.
• Quality. Content is current, relevant and meets
  or exceeds quality standards of ARMA
  International.
• Non-commercial. Program must be non-commercial in
  nature.
• Competency-based. Program content must address
  learning needs of information management
  professional and provide relevant learning
  objectives as defined by the competencies.

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What Will I Learn?

• Upon completion of this session, participants
  will be able to
• Define Competency-Based Education (CBE) and
  related terminology.
• Develop Competency-Based Chapter Education.

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Objective 1

• Upon completion of this session, participants
  will be able to
• Define Competency-Based Education (CBE) and
  related terminology.
• Develop Competency-Based Chapter Education.

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What is Competency-Based Education (CBE)?

• Competencies are the knowledge and skills a
  person needs to perform ones job successfully.
• Competency-Based Education education based on
  the outcome of the education. Content is planned
  and carried out with the outcome of competency in
  mind.
• RIM Core Competencies are divided as follows
• The competencies divided into 4 levels, ranging
  from 1 to 4 (novice to expert)
• The competencies are also grouped into 6 domains,
  Business Functions, Communications Marketing,
  Information Technology, Leadership, RIM
  Practices, and Risk Management.
• Each competency is defined by a task statement
  with supporting knowledge and skill statements.

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Competency Example
Task Statement
Knowledge and Skill Statements
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ARMA RIM Core Competencies

• The competency requirements for the records and
  information management professional are available
  online at the ARMA website or through the
  Self-Assessment.

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Why do we have Competency-Based Education?

1. Provides a consistent, professional framework for
   developing and evaluating quality education and
   training.
2. Allows the learner to select a personalized
   education program for professional development.
3. Creates education based upon the desired outcome
   by identifying program goals and objectives.

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What are Learning Outcomes or Objectives?

• Learning Outcomes/Objectives
• Statements that specify what learners will know
  or be able to do as a result of a learning
  activity (measurable).
• Expressed as knowledge, skills, or attitudes.
• Serve as guidelines for content.

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Learning Outcomes/Objectives

• Examples of objectives
• Non-competency objective
• Presentation will cover decision-making and
  attendee will understand problem-solving.

• Competency-based objective
• Participants will demonstrate decision-making
  skills when problem-solving.

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Summary of Terms

• Ask yourself, Do I understand these terms?
• Competencies
• Competency-Based Education
• Learning Outcomes/Objectives

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Objective 2

• Upon completion of this session, participants
  will be able to
• Define Competency-Based Education (CBE) and
  related terminology.
• Develop Competency-Based Chapter Education.

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Chapter Education Development

• Before committing to any program, regardless of
  its nature, there are always basic elements of
  information that should be considered.
• The following slides present the key elements to
  consider when planning an education program.
• Program Goals
• Target Audience
• Education or Training Topic
• Education Program Planning

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Program Goals

• Consider how the education program will assist
  your chapter in meeting its overall goals.
• Use these questions to help develop the goals for
  your education program.
• What organizational goal is driving this program?
• What will the benefit be to the participants?
• What competencies should the program teach?
• How many classes and how long?
• Are there knowledge prerequisites?

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Target Audience

• Identify and understand the target audience to
  create a well-attended and successful program.
• Who will be educated?
• What are their training needs based upon your
  needs assessment?
• When developing your education program, consider
  how all education events work together to fit the
  need of the target audience

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Needs Assessment

• Consult your members!
• A need is defined as a gap between what is and
  what ought to be.
• Needs Assessment is for the purpose of finding
  gaps in knowledge or skills.
• Program goals should be created based upon a
  needs assessment.

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Why Conduct a Needs Assessment?

• To identify the specific training needs of your
  audience to develop the appropriate education.
• These needs are then prioritized based on the
  chapters goals and the members needs.

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Examples of Assessment Types

• A needs assessment can be formal or informal.
• Conduct an electronic or paper survey of your
  members needs.
• Complete the online self-assessment.
• Consider suggested topics listed on evaluation
  forms (from previous learning events).
• See Survey Example in Chapter Education Toolkit

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Selecting Education Topic

• Review the ARMA International Education Topic
  Lists (In Chapter Education Toolkit).
• Based upon your needs assessment, select topics
  that have regional appeal or are of current
  interest to your chapter.

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Education Program Planning Available Resources

• Chapters may elect to select topics and/or
  facilitators from these ARMA programs
• ARMA Competency-Based Chapter Education Program
  Offers sessions contained in the current
  Conference Pre-Conference Education Program.
  Available January 2009.
• Chapters assume responsibility for coordination,
  programming, registration, booking facilitator
  local marketing of the program.
• Chapter Leadership Academy. Offers communication
  and leadership courses.

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Chapter Education Selection

• 2009 Chapter Education Selection Opens in Jan.
• Will begin with an email to all chapter
  presidents and chapter education directors.
• Chapter Education Leaders will visit ARMA website
  for Education Search
• Search Conference Education Programs for courses
  covering the Domain(s) or Level(s)

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Search here for the education program youd like
to offer at your chapter.
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Select the Domain youd like to cover.
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Select the Level youd like to cover.
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Search Results
Title of courses that fit your Domain and Level
needs.
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Course Title
Course Description
Biography
Learning Objectives
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Contact Information Look Up

• Chapter Education Course List contains only
  programs authorized for release by ARMA
  International to chapters.

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Objective 2

• Upon completion of this session, participants
  will be able to
• Define Competency-Based Education (CBE) and
  related terminology.
• Develop Competency-Based Chapter Education.

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Checklist for Creating a SuccessfulEducation
Program for Your Chapter

• Define Chapters Education Goals.
• Conduct Needs Assessment for Target Audience.
• Select Education or Training Topic based upon
  audience need and chapter goals.
• Create Education Program using ARMA Chapter
  Toolkit and online resources.

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Education Staff

• ARMA Internationals education staff are
  available to assist in chapter education program
  development.
• Christine Hohman, Manager, Education Content
• 888-299-7176
• chohman_at_arma.org
• Jacki Conn, Sr. Manager, Education
• 888-299-2389
• jconn_at_arma.org
• Kerrianne Aulet, Education Coordinator
• 913-312-5562
• kaulet_at_arma.org