Kent School Library Advisory Service

1
Kent School Library Advisory Service

• Primary Forum
• 14th March 2005
• Gill Bromley / Lindsay Prestage

2
Entitlement for Primary Schools

• Helpline 01622 605216 for advice on the newest
  information and resources
• Advice on new school library building/ICT
  facilities
• Booking service for author visits
• Drop-in area for computer access
• Advice on current educational online resources
  and e-learning developments

3
Additional Services

• Consultancy advice and practical help with
  management and development of your school library
• Training courses
• Exhibition collection available for loan
• School library software purchase
• Assisted installation and retrospective conversion

4
Future challenges and opportunities

• Future Schools/ Community Schools
• Clusters
• Standards of literacy
• STAR project
• Standard of school libraries
• New technologies
• Sustainability

5
Valuing our customers

• Who are our customers?
• Why do they use our services?
• Which services do they use?
• What else do they need?
• When do they need it?
• Where do they need it?

6
Learning from potential customers

• Who are they?
• Why dont they use our services?
• What do they need?
• When do they need it?
• Where do they need it?
• What would they pay?

7
Future service

• What?
• Where?
• When?
• How?
• Who?