21 Ideas for 21st Century Libraries

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21 Ideas for 21st Century Libraries

• May 8, 2009

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21st Century Library Love
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Great 21st Century libraries are more than books
computers

• Library 2.0 Libraries centered around the
  customer
• New look feel
• New services, materials, processes, programming,
  marketing and more

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Mission Space
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What is a 21st century library?
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1 The Library as a Third Place
Wood County District Library (OH)
Amsterdam Public Library (Netherlands)
Amsterdam Public Library (Netherlands)
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Farmington (NM) Public LibraryPhoto courtesy of
Demco Library Interiors
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2 Green Libraries
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3 Connecting Inside with Outside
Salt Lake City (UT) Main Library
Maplewood Branch Ramsey Co. (MN) Library
Nashville (TN) Public Library
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4 The Browseable Library
Mount Laurel Public Library, NJ
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5 Function and Flexibility
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Minneapolis (MN) Central Library
Cleveland Heights -University Heights (OH)
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6 Separate Teen Libraries
Palos Verdes Public Library (CA)
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Far Rockaway Teen Library - Queens Library
(NY)Designed by Kim Bolan Demco Library
Interiors (DLI)
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verbYL Rockhampton Regional Council (Australia)
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7 Multi-functional, Zoned Childrens
SpacesPre-school 6th grade
Minneapolis (MN) Central Library
Indianapolis Marion County (IN) Public Library
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8 Good signage way finding
Jacksonville (FL) PL South Mandarin Courtesy
DesignGroup (OH)
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People and Policies
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9 Put the Customer 1st
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Happiness Cycle
Happier Customers/Patrons
Happier Board
Happier Staff
More Money Support
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10 Being more Business Minded

• Business minded, but balanced by community needs
  and library mission
• Non-profit does NOT mean non-revenue
• ROI isnt everything, but it needs to be in the
  decision matrix

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11 New Staff Models
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12 Food, Phones, and Fun
X
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13 Multi-age Governance

• Teens on library boards (Multnomah Co.)
• Adult advisory boards

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14 More Liberal Meeting Space Policies
Orange County (FL) Library System
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Services
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15 Demise of Big Service Desks
San Jose Library Pearl Avenue Branch (CA)
Orange County (FL) Library System
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16 Customer Convenience
One Stop Shopping
Gail Borden (IL) Public Library
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17 Collaboration, Outreach, Partnership
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Technology Today and Tomorrow
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18 Supported Self Service
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19 Virtual Spaces
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20 Rethinking Tradition
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21 Enhanced Communication
facebook
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Ramsey County Library (MN) Maplewood Branch
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Its not about us, its about them
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Thank you!

• Kim Bolan Cullin
• bolan_kimberly_at_yahoo.com
• indielibrarian.blogspot.com
• librarybuildingconsultants.com
• Rob Cullin
• rcullin_at_evancedsolutions.com
• evanced.blogspot.com (Blog)
• evancedsolutions.com (Website)