The new hosted managed service from CPiO

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The new hosted managed service from CPiO

• Jonathan Dawkins
• Managed Services Consultant, CPiO
• James Bedford
• Technical Manager, CPiO

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Why we have done it

• Understanding of the Market
• Looking at where Hosted CRM is already
• Key Partners and Technologies behind the model
• Want to give choice hosted or on premise
• Better service etc.

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What the Service is

• Data Centre choice versus in-house
• UKS Tier 4 Data Centre
• Able to deliver CRM / ERP
• Exchange
• Office
• 3rd Party Apps
• New and Existing

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Customer Feedback

• After two weeks of experiencing Ardent 24, Helen
  at Schneider comments
• A very smooth transition to the hosted solution
• I no longer have any concern surrounding the IT
  infrastructure
• The solution has been flexible and easily
  accessible from home, on the road, hotels etc
• We are able to concentrate on the functionality
  of the system and not the day to day issues of
  managing the system

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The Technical Solution

• The Data Centre in detail
• Connectivity
• Environment

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The Technical Solution

• Server technology
• Infrastructure design hosted vs on premise
• Blade centre technology why?
• Fibre disk storage
• On line back up solution

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The Technical Solution

• Virtualisation
• Windows 2008 Hyper -V
• Microsoft clustering, high availability?
• The desktop experience

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