Siemens Business Services

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Siemens Business Services

• Creating Business Value for Our Customers

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Our Vision
Strategy
Our customers place their trust in us. Our
network of people gives customers the freedom to
excel.
Business Value
References
About us
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Strategy in the Czech Republic
Strategy
Provide high-quality and innovative services in
the area of information and communications
technology.
Business Value
References
About us
Support our clients business ventures with our
solutions.
Be one of the leading companies on the market in
the area of information and communications
technology.
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Company strengths
Strategy
One of the leading companies on the market in
the area of systems integration
Business Value
References
Experience with specific features in the
industry, public administration and utilities
About us
Real outsourcing projects running in our own data
centre
Strong background of professional consultants for
our partners products
Innovative solutions in mobile and eBusiness
and the capacity to provide services to
customers throughout the entire value chain
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Creating Business Value for Our Customers
Strategy
Business Value
References
About us
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Cost Reduction
Strategy
Integration and consolidation of IT and
communication infrastructure and services
Business Value
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About us
Higher IT landscape efficiency
Leveraging shared service infrastructures and
resource pools
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Increased productivity
Strategy
Optimized Total Cost of Ownership
Business Value
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About us
Return onInvestment
Customer-specificROI calculation
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Availability and Security
Strategy
Leading vendor-independent IT and communication
infrastructureexpertise
Business Value
References
About us
Expertwith reliablevendor-independentstrategy
Comprehensive security solutions for IT,
standard voice and mobile environments
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Innovation
Strategy
Continuous integration of proven innovative
technologies andbusiness processes
Exploiting all electronic and mobilebusiness opp
ortunities
State-of-the-art technologies
Business Value
References
About us
Synergies through cooperation with Siemens
Innovation along the complete service chain
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Customer Relationship
Strategy
Sustainable, open,reliable and committed partner
Professional risk management
Reliable and open partner-ship with a win-win
focus
Business Value
References
About us
Intense cooperation and business development
partnerships
Process andIT expertise along the complete
service chain
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Business Success
Strategy
Business Value
References
About us
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References in the Czech Republic
Cost Reduction EPCOS umperk
Innovation Government Gateway
Strategy
Business Value
References
About us
Customer Relationship Czech Social Security
Administration
Availability and Security VSS KB
Business Success Karosa
Increased Productivity Masaryk Hospital
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Cost reduction in EPCOS
Strategy
Customer example Operation Related Services
Ing.Ralf Schimanski
Business Value
References
About us
CIO EPCOS umperk
Our company wants to concentrate only on its
subject of business, therefore outsourcing IT is
a logical solution for us. Outsourcing, however,
is a long-distance course, meaning that the
selection of the right partner is a critical
success factor. After several years of experience
with SBS, I may state that we have found such a
partner.
Operation of an information system on the SAP R/3
platform for accounting, warehouse management,
distribution and HR.
The quality of the services is guaranteed by the
SLA. The operation of the entire IT and
telecommunications infrastructure is also ensured.
In total, Siemens Business Services operates SAP
for 2,000 users.
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Innovation a transactional solution for
eGovernment
Strategy
Business Value
References
About us
Administration portal -the eGovernment solution,
which allows implementing an agenda that requires
transactions between citizens and public
administration agencies.
The creation of the interface and integration of
CSSZ agendas. In the future, other ministries as
well.
Ensuring operation of the system, its operation
and user support through the Help Desk.
Using advanced technologies with open standards,
such as XML, SOAP, GovTalk.
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Ensuring the IT infrastructure for VSS KB
Strategy
Ing. Frantiek Korbar, CSc
Business Value
IT director of VSS KB
Our company works with a large number of clients
over a long period of time, which represents a
large volume of data and customers. In order for
us to be capable of administering this data
safely, we need a dependable IT infrastructure
with dependable customer service. When we started
doing business in the Czech Republic, we decided
to use Siemens Business Services and after eight
years of experience, we can say that we made the
right decision.
References
About us
Delivery of IT infrastructure with customer
service
Ensuring the migration of the OS and database.
Regular HW upgrades
Support services provided by the Help Desk.
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An intensive relationship with CSSZ
Strategy
Customer example Solution Business and PRS
Ing.Jirí Hoidekr
Business Value
References
About us
Director of CSSZ
Co-operation between the Siemens group and CSSZ
is a tradition. The Siemens Business Services
company performed well in the function of system
integrator, and guarantees the complete
compatibility of all sub-projects and compliance
of their output with the strategic goals of CSSZ.
The project for the digitalization and document
archival of the retirement policies converted 30
million hardcopy documents into digital format.

Processing and digitizing of documents affected
by the flooding in 2002.
Administration and maintenance of the IT
infrastructure mainframe, servers and databases.
Building a contact center for communicating with
insured parties. .
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Increased productivity of financial management in
Masaryk Hospital
Strategy
Business Value
References
About us
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Business Success of Karosa
Strategy
Business Value
References
About us
The implementation of a complex information
system built on an SAP platform, which integrates
and supports the company business processes,
including managing manufacturing and warehousing.
Using the system for a new paint shop, which
means a significant advance in the quality of
manufactured products.
Ensuring the operation of the system, its
administration and user support through the Help
Desk.
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International references
Cost Reduction Henkel CEEAustria
Innovation Carabinieri Italy
Strategy
Business Value
References
About us
Customer Relationship National Savings and
Investments UK
Availability and Security Nord/LB Germany
Business Success Sarnafil Division Switzerland
Increased Productivity Armed Forces Norway
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Cost Reduction for Henkel Central Eastern Europe
(CEE), Austria
Strategy
Business Value
References
About us
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Innovation for the Arms of Carabinieri, Italy
Strategy
Business Value
References
About us
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Availability and Security for Nord/LB, Germany
Strategy
Business Value
References
About us
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Customer Relationship for National Savings and
Investments, UK
Strategy
Business Value
References
About us
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Increased Productivity for theArmed Forces Norway
Strategy
Business Value
References
About us
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Business Success forSarnafil Division,
Switzerland
Strategy
Business Value
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About us
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About us
Strategy
Business Value
References
About us
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Siemens
Strategy

• Cutting-edge technologies
• Innovation is the key to entrepreneurial success
  generating more than 30 inventions a day
• World leader in information and communications
• Global network of more than 400,000 people with
  local expertise
• Investment of roughly 500 million each year in
  expanding workforce skills
• Sound financials
• 155 years of expertise

Business Value
References
About us
Siemens Business Services is a Siemens Company
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The Service Provider within Siemens
Strategy
Business Value
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About us
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Trusted Business Partner
Strategy

• Proven industry and business process expertise
• Full scale IT service provider
• Worlds largest independent providerof IT
  infrastructure services
• Comprehensive integration expertise
• World-class project management
• Global reach with focus on Europe and North
  America
• Worldwide revenue 5.2 billion and 826 mCZK in
  the Czech Republic in fiscal 2003
• 34,000 networked professionals
• More than 10,000 customers

Business Value
References
About us
We deliver what we promise
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Providing the Full Scale of IT Services
Strategy
Business Value
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About us
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Knowledge of processes and technology
Strategy
Business Value
Customer processes
Supplier processes
Company processes
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BusinessSolutions
About us
Systems Integration
Application Management Solutions
Outsourcing
Customer Contact Centres
Communication and Workplace Services
Application Management and Hosting
IT InfrastructureServices
Infrastructure Maintenance
Infrastructure Transformation
Infrastructure Service Solutions
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Siemens Business Services Partner Landscape
Strategy
Business Value
References
About us
Software
Technology / Services
Premier Partners
Strategic Alliances
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People Dedicated to Customer Success
Strategy
Business Value
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About us
Trust
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Certifications and awards
Strategy
Quality certification pursuant to ISO 90012000
for consulting, design and development of
information systems, outsourcing, sales and
maintenance of information technology.
Business Value
References
About us
NBÚ Certificate No. 000240, on the basis of which
confidential information up to and including the
level of Classified can be processed and created.
Siemens Business Services was elected among the
TOP 10 system integrators of the year 2003.
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Contacts
Siemens Business Services spol. s r.o. Evropská
33a Prague 6 Tel [phone] E-mail
info_at_sbs.siemens.cz Website http//www.sbs.sieme
ns.cz