The Recovery and Disaster Contractor Response

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The Recovery and DisasterContractor Response
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DISASTERS CAN BE ISOLATED EVENTS
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OR WIDESPREAD EVENTS
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• Both localized and widespread disasters are
  emotional, unique, and challenging.
• Widespread disasters complicate and delay the
  recovery process because of ALL resources used in
  the recovery process are affected.

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• Either scenario requires a Recovery and Disaster
  Contractor.
• So, what is a Recovery and Disaster Contractor?
• What services are provided?
• What are their capabilities?
• How to select a Recovery and Disaster Contractor?

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Services Provided

• Temporary Securing of Property
• Mitigation Services
• Structural Drying
• Structure Contents Cleaning
• Hi-Tech Electronic Restoration Services
• Document Recovery
• Environmental Services (Mold, Asbestos, Lead, and
  Others)
• HVAC Cleaning
• Restoration Consulting

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Capabilities

• Accustomed to reactive environment of disaster
• Planning and project management
• Good understanding of the insurance
• claims process
• Specialized knowledge and experience in trades
• required in a recovery effort

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Specialized Training
Industry has existed for decades. Industry has
become more organized over the last three
decades. Training and standards have become more
generally accepted and recognized. Federal and
state regulations for non-environmental work
still lacking.
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Licensing, Certifications, and Other Requirements
State and Federal Regulations for Asbestos And
Lead Related Work. Texas and Louisiana have
adopted state regulations for mold related work,
and many other states are considering adopting
similar legislation. Many of the other services
that are provided by the RD Contractor do not
require specialized licensing or certification
other than what is normally required by local
and state statutes.
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When disaster strikesWhat is the role of the
RD Contractor?

• Understand the steps required to mitigate the
  loss
• Working with the property owner, develop priority
  list of action items
• Once loss is mitigated, develop recover plan to
  achieve full recovery

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Loss Mitigation

• Loss mitigation is minimizing the damage caused
  by the original damage.
• Loss mitigation steps include temporary shoring
  of the structure securing the roof, windows, and
  doors water extraction and specific site
  clearance.
• Responsibility of property owner in insurance
  policies.

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Logistics and Staging
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Initial Steps

• Involve analyzing sources of power, water, and
  staging.
• Requires high level of integration with facility
  management of the affected property.
• More pre-planning done by property owner/manager
  the more smoothly recover process begins.

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Emergency Pre-planning

• Involves ALL departments that will be involved in
  a recovery effort (facility, risk management,
  operations, corporate, purchasing, etc.)
• Establishes points of contacts for vendors
• Selects and establishes relationships with RD
  Contractors.

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How to select a RD Contractor?

• Evaluate many
• Conduct a risk and needs analysis
• Evaluate contractors experience, past projects,
  and speak to references

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What services can a RD Contractor provide?

• Temporary Securing of Property, including
  specific site clearing, boarding up, temporary
  dry-in of roofs
• Drying and Mitigation
• Selective Demolition
• Remediation and Bio-contamination Services
• Specialized Services (Electronic, Mechanical, and
  Document Restoration)

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Loss Mitigation

• Involves securing the structure from incurring
  additional damage.
• Responsiveness is the key element to this stage
  of recovery.
• Important to evaluate in pre-selecting a RD
  Contractor

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Structural Drying

• IICRC S-500 Standards
• More building materials affected, more
  complicated drying process can be
• Equipment inventory owned by RD Contractor is
  important to evaluate

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Selective Demolition

• RD Contractor looks to return the structure to a
  pre-loss condition.
• Building materials damaged beyond repair or
  restoration OR preventing repair or restoration
  require removal and replacement.
• Less demolition, quicker recovery.

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Remediation and Bio-contamination Services

• Involves the removal of contaminants that are
  potentially harmful to humans.
• State and Federal Regulations dictate proper
  remediation for most but not all environmental
  and bio-contamination services.

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Specialty Services

• Important to evaluate when conducting a risk
  analysis.
• Relates to restoration of electronics, machinery,
  documents, or other specialty contents contained
  within a structure that may be affected if a loss
  were to occur.

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Questions?

• Powerpoint presentations will be available next
  week at
• www.disasterservices.com