Ramona Materi President

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Ramona Materi President
ingenia training unique, effective, strategic
e-learning solutions

• E-learning as a Strategic Business
  ToolPresentation to ISPI  January 13, 2004

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Our Purpose

• To apprise you of cutting edge thinking in
  e-learning, so that you are better able to design
  and implement it to meet business needs.

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Learning Together

• E-learning as a tool for Performance
  Support-global trends
• Group activity/discussion
• Return on Investment and e-learning
• Comments and discussion
• Door prize draw (gourmet chocolates from
  Cinnamons)

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E-learning Definition 1

• The use of technology and new business models to
  design, deliver, select administer, support and
  extend
• LEARNING and TRAINING.
• Elliott MasieThe MASIE Centerwww.Masie.com

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E-learning Definition 2

• Use of Internet technology for learning outside
  the classroom
• Brandon Hall
• www.brandonhall.com

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Key Trends

• E-learning becoming part of mainstream learning
  and training
• Broadband/technology better/new technologies
  emerging
• Blended/hybrid approaches
• Moving beyond course to performance support

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New Technologies

• Explicit Page turner traditional e-learning
• Tacit Collaboration tools
• Applied content Case study generator
• Learning Object Case Study Generator
• www.logicproject.ca

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Blended Learning

• Best of online and classroom
• More than web sites-collaboration tools
• Capilano College Continuing Education

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Beyond Courses

• BusinessWeek Web Smart 50
• eArmyU, Kinkos-courses, training centres
• JetBlue-Internet manuals
• Eli Lilly-Problem solving web site
• Sony-Online collaboration for Lord of the Rings
• CareGroup-Digital report cards
• November 24, 2003 issue

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Trends in Technology

• Gaming and simulations
• Mobile learning
• All the time, anyplace connectivity

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E-learning in 2014

• Edinburgh Scenarios
• 1) Back to the future
• 2) Virtually vanilla
• 3) U choose
• 4) Web of confidence
• www.internettime.com/lcmt

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Group Discussion

• Whats your view on whats happening in
  e-learning?
• Have you implemented e-learning? What are the key
  lessons you learned?
• What do you think e-learning will look like in
  2014?

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Return on Investment

• How do you quantify how much a companys
  investment in people boosts the bottom line?
• 78 of (member) companies have ROI on their wish
  list
• Corporate Leadership Council 2002

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The ROI Process

• Jack Phillips-ROI Guru
• Four stage process
• Evaluation planning
• Data collection
• Data analysis
• Reporting
• www.jackphillipscenter.com

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Six Types of Measures

• Reaction, satisfaction
• Learning
• Application and implementation
• Business impact
• Return on investment
• Intangible measures

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In Summary

• E-learning is becoming an accepted part of the
  training and learning tool-kit
• Training needs to support business improvement
• ROI may be something for your organization to
  explore
• Lots of ways to learn more...

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Thank You!
Ingenia provides consulting services to
organizations seeking to develop innovative and
professional training and e-learning strategies
and programs. Ingenia is happy to advise on the
early planning stages of organizational change,
to help identify the role of training and
e-learning in business performance
improvement. www.ingenia-training.com info_at_ing
enia-training.com