Communicating with Confidence

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Communicating with Confidence
Ron Nash Organizational Development
Specialist Office of Organizational
Development Laynee Timlin Director Office of
Community Relations
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Communicating with Confidence

• Great Speakers have great power.
• Preparation is key to reducing fear.
• Establish a purpose for speaking.
• Assess your audience.
• Organize material in a pattern.
• Develop interesting material.
• Have fun sharing your ideas--your enthusiasm
  is contagious!

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Top 10 Worst Fears of Americans
1. Public Speaking
2. Gaining Weight
3. Going out alone at night
4. Visiting the dentist
5. Death
6. Spiders/ insects
7. Swimming in the ocean
8. Heights
9. Flying
10. Large crowds
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Why 1 ?
It is better to remain silent and be thought a
fool than to open your mouth and remove all
doubt.
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Benefits
Why master the skill of public speaking?

• Of all the ways you can enhance both your
  personal and professional self, presenting is the
  single most important tool.
• Develop a better understanding of what you
  believe
• Share with others what you think is important
• Demonstrates your added value
• Enhances your position

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List events/situations when you must speak
publicly.
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Source Allyn Bacon Public Speaking
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Preparation
1. Clearly identify the purpose of your
communication. 2. Analyze the Target
Audience. 3. Determine the best format for your
message based on your audience.
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Define the Purpose/Key Messages

• Inform
• Teach/instruct
• Educate
• Persuade
• Move to action

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Analyze the Target Audience

• Considerations
• Gender
• Age
• Profession
• Educational level
• Setting
• Values

What do you mean the Poultry Association is
tomorrow and the Investors Forum is today?
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Format
Select a pattern. . . . . . . .

• Introduction--Body--Closing
• Chronological
• Problem/Solution
• Outline
• Numerical listing
• Extended Metaphor

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Teachers
Administrators
Community Mentor
Students
Business Person
Military Volunteers
Senior Citizens
Parents
Peers
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When is it OK to kiss someone? When they're
RICH!! Pam - Age 7
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What do most people do on a date? On a first
date, they just tell each other lies, and that
usually gets them interested enough to go for a
second date. Martin - Age 10
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How can a stranger tell if two people are
married? You might have to guess based on
whether they seem to be yelling at the same
kids! Derrick - Age 8
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How does a person decide whom to marry? You've
got to find somebody who likes the same stuff.
Like if you like sports, she should like it that
you like sports, and she should keep the chips
and dip coming!! Allan - Age 10
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Opening and Closing. . .

• Anecdote
• Humor
• Involving Question
• Rhetorical Question
• Shocking Statement
• Quotation

Good conclusions always return to material in the
introduction.
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Establishing Credibility
Credibility Believability

• Key variables affecting credibility
• Character (honesty, fairness, trustworthiness)
• Competence (expertise)
• Composure (sweat breeds distrust)
• Likeability
• Extroversion (moderate extroversion)

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Delivery
Relating to your audience

• Expectation (T-3)
• Recognition
• Participation (ask questions,encourage recall,
  relate scenarios)
• Application
• Person-alize (disclose something about yourself)

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Its not what you say . . .
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Material

• Make your speech more appealing. . .
• Personal stories
• Quotes
• Statistics and data
• Analogies
• Definitions
• Examples

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Impromptu speaking
Plug into a pattern of organization A. Past ,
present, future B. Topic 1, 2, 3 C. Pros and
Cons
It takes me at least three weeks to prepare an
impromptu speech. -Mark Twain
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Communicating with Confidence

• Great Speakers have great power.
• Preparation is key to reducing fear.
• Establish a purpose for speaking.
• Assess your audience.
• Organize material in a pattern.
• Develop interesting material.
• Have fun sharing your ideas--your enthusiasm is
  contagious!