Chapter 2 Building Confidence

1
Chapter 2Building Confidence

• Overcoming Communication
• Apprehension

2
What we will discuss

• Communication apprehension is common
• What is fear?
• Who gets frightened in front of an audience?
• What are the symptoms?
• Need to establish an accurate perception
• Your audience
• Your speech
• Yourself
• The Planks of Confidence

3
What is Fear?

• Biological process by which animals get the
  energy to do the job.
• Two types of energy
• From regular system
• From emergency system or adrenaline
• Flight or fight
• Communication apprehension is being afraid to
  speak in public.

4
Communication Apprehension

• Its Stage Fright
• Almost everyone gets it
• 80 to 90 of Americans
• Even actors suffer from it

5
Why do we get it?

• Rush of energy
• Adrenaline
• We dont like to be judged.

6
What is the Fear?

• Fear of failure
• Fear of attention
• Fear of humiliation

7
What are the symptoms?

• Upset stomach
• Flushed face
• Dizziness
• Fast heartbeat
• Shortness of breath
• Wobbly legs
• What experiences have you had?

8
Best Cures

• Talk about what you know
• Support from audience
• Make it simple and clear
• Visualize success
• Practice
• Breathe, breathe, breathe
• to stay calm

What you know
Audience Support
9
Establish an Accurate Perception

• Public speaking is no more difficult than
  breathing, using chopsticks or tying a bow tie.
  The mysterious becomes simpleonce you know
• how to do it.
• -Charles Osgood, news commentator
• See things as they are, not as you fear.

10
Perception of the Audience

• Studies on how well an audience perceives
  anxiety should comfort nervous speakers.
  Researchers have found that most report noticing
  little or no anxiety in a speaker. Even when
  individuals are trained to detect anxiety cues
  and are instructed to look for them, there is
  little correlation between their evaluations and
  how anxious speakers actually felt.
• -Michael T. Motley, Psychology Today
• People dont see all your mistakes or nerves.

11
Perception of the Speech

• Not a performance but a conversation
• It is an extension of your personality
• Have an intrapersonal discussion

12
Perception of Yourself

• You dont have to be perfect.
• You have failed before, but survived.
• The first time you walked
• The first time you rode a bike
• The first time you swam
• Self-esteem is the result of a discovery process
• Being given responsibility and then earning it

13
Planks of Confidence

• Content
• Organization
• Notes
• Friendliness
• Impression
• Dedication
• Empathy
• Newness
• Conviction
• Enthusiasm