Equipment needs

1
The University of Oklahoma
Repair
Dispatch Process Flow

Equipment needs service/repair
OPTIONS
Customer calls vendor of choice
CALL ARAMARK TECHNICAL RESOURCE CENTER FOR
DISPATCH OF VENDOR AT 800-825-1786 (option 2,
option 2)
SERVICE / REPAIR is COMPLETE
SERVICE / REPAIR is COMPLETE
Field Service Report is faxed to CAPP _at_
704-948-7902. This is done within 90 days of
the repair. A copy of the FSR should be
retained by the department.
Field Service Report is faxed to CAPP _at_
704-948-7902. This is done within 90 days of
the repair. A copy of the FSR should be
retained by the department.
Customer faxes copy of vendor invoice to ARAMARK
CAPP within 60 days of the invoice date ATTN
Demetrius Wallace _at_ 704-948-7902
ARAMARK REIMBURSES VENDOR WITHIN 35 DAYS