Visit Peak District and Derbyshire

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Visit Peak District and Derbyshire Annual
Tourism Conference Making the most of
Guestlink Damian Urwin, Guestlink Product
Manager New Vision Group
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Who uses Guestlink?
Who has set up their tariffs?
Who has set their terms and conditions?
GREAT TO SEE SUCH A HIGH RESPONSE! ... or NOT
maybe?!
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Why use Guestlink? What are the key benefits to
YOU, the provider?! Why would you use the
system?!

• Availability distributing to the Visit Peak
  District Derbyshire website as well as over 200
  TICs nationwide!
• Regularly Updating your availability not only
  moves you further up the list but also makes
  people aware of when you have vacancies.
• Bookability allows your customers to book your
  accommodation either by ALLOCATED availability or
  INDICATED availability OR through your own
  website!

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Get involved with Guestlink - DMS for the trade

• FREE to all tourism businesses
• Award winning interfaces
• Used by over 21,000 UK providers
• Easy to use - results orientated
• Range of interfaces to encourage maximum take-up
• Online, touchtone, autofax
• desktop property management system
• Optional extra modules eg web booking
• Backed up by helpdesk
• System currently being updated

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Availability options
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Availability options
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Price Plans (Tariffs)
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Price Plans (Tariffs) Contd.
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Guestlink Booking Extras

• Bookable extras upon confirmation
• Fruit Basket, Dinner, Spa treatment, bottle of
  champagne
• New function inside Guestlink V3

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Bookability Guestlink Web Booking

• Availability is displayed and booked on a
  providers own website
• Easily configured through Guestlink Online
• Bookings accessed through Guestlink Online
• Annual fee for providers based on size
• No commission to pay!
• 14,318 bookings made Total Value 2,836,172!

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Guestlink desktop

• Runs on a PC as an electronic diary system
• Automatically synchronises availability
• Includes CRM, statistics, reminders etc
• Annual fee for providers based on size

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Guestlink Case Study
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Provider tools - Guestlink suite

• Guestlink online/autofax/touchtone (free)
• Comprehensive functionality and range of
  interfaces
• Capabilities for all tourism businesses
• Guestlink Web Booking (optional extra)
• Enables bookability on a providers own website
• Guestlink Desktop (optional extra)
• Property management system
• Replaces a paper diary
• One availability update
• applies throughout

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Future plans for Guestlink

• Guestlink V3 http//alpha.guestlink.co.uk
• New enhancements including
• - Last minute availability and price updates
• - Multiple room bookability
• To view test site, go to http//beta.guestlink.co.
  uk
• - Login as normal with your contact id and
  password
• - Questionnaire available to provide us with
  your feedback

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Hints and Tips

• Give your Destination Management System entry a
  facelift
• Images
• Property/venue description and product notes
• Dont wait to be contacted by your Data Steward
• Set tariffs to ensure accurate pricing all year
  round
• Call the Helpdesk if you need assistance
• Remember to update regularly!
• Each update raises your profile online and at
  TICs
• Enter events to increase your venues web
  presence.
• Use New Vision we are here to help!

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New Vision Group Guestlink experts
Damian Urwin Guestlink Product Manager damian.urwi
n_at_newvisiongroup.co.uk Tel. [phone]
Lorna Dawson Guestlink Sales Support
Executive lorna.dawson_at_newvisiongroup.co.uk Tel.
01462 648318
Nicole Martin Guestlink Sales Support
Executive nicole.martin_at_newvisiongroup.co.uk Tel.
01462 648345
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Any questions?
Thank you for listening