Working together building Australias knowledge networks

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Working together building Australias knowledge
networks
www.educationau.edu.au
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Review of Portals Framework

• NOIE commissioned review in November 2002
• Conducted by KPMG
• Identified 4 Global trends
• Increased focus on business case and ROI
• Demand for transactional services
• Multi-channel strategies
• Joined-up approach to better serve customers

Working together building Australias knowledge
networks
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Review of Portals Framework

• Recommendations for Australian Portals
• Develop robust business case
• Review structure more intuitive / customer
  oriented
• Marketing campaign
• Inter-agency collaboration / Governance
• Develop best practice standards

Working together building Australias knowledge
networks
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