Solving Problems

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Solving Problems

• 2.0 style

lt librarian.net/talks/ncls2009 gt 25apr09
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Hi, Im Jessamyn

• librarian
• blogger
• community moderator
• lifeguard
• show and tell lady

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at work
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also at work
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and more at work
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What I mostly do.
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Sometimes though...
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definition/explanation
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a few quick lists
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the 2.0 thing

• transparency/openness
• sharing (was user generated content)
• networking/networked
• simple (if not easy)
• recombinatorial! (mashups)
• and omg!

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the tech thing

• We were there first.
• We then sat there.
• People came in and nudged us.
• We made some choices.
• Some were made for us.
• And here we are. Hi.

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why it matters

• government things, like taxes
• urgent things, like disaster relief
• fun things, like grandchildren
• the high cost of everything
• things we dont talk about as much, like
  unemployment, fear and loneliness

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looks can be deceiving!
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Who do you serve?
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looking ahead
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and you care, why?
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You want...
save time save money help people
also, not go crazy
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meet Farmer Bob
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there is an information economy...
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Farmer Bob wants...
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does 2.0 help him?
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Meet Erica
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PayPal confuses her
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she sold a pen for 700
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did 2.0 help her?
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back to you...
save time save money help people
also, not go crazy
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do we lead or follow?

• Depends on...
• our patrons
• our staff
• our resources
• our time//crazy level

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if we lead

• we still have people starting from the very
  bottom
• we make choices and sell them
• we advocate as well as inform

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my foray into IM ref.
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Twitter example

• Twittervision
• an internet friend
• Red Sox
• everyone

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Twitter example

• NYLA_1890
• North Tonawanda kids
• Syracuse news
• NY Times (60!)

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find new ways to engage
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if we follow

• We need to trust what people are telling us
• We need to find standards for evaluating new
  technologies and services.
• We must be prepared to be (somewhat) uncritical

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there may not be a book about it

• Similicio.us
• LibSuccess
• Other people!

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there are risks
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were used to it
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these are our shared values
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lunch break
This presentation was supported by Federal
Library Services and Technology Act funds,
awarded to the New York State Library by the
Federal Institute of Museum and Library Services.