The Benefits of ISO 9000'

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The Benefits of ISO 9000.
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Over 350,000 companies world are registered to
ISO 9000 The benefits they find include

• Improved consistency of service and product
  performance
• Higher customer satisfaction levels.
• Improved customer perception
• Improved productivity and efficiency
• Cost reductions
• Improved communications, morale and job
  satisfaction
• Competitive advantage and increased marketing and
  sales
• opportunities.

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Dun and Bradstreet findings

• 85 of registered firms report external benefits
• Higher perceived quality
• Greater customer demand

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Dun and Bradstreet findings

• 95 report internal benefits
• Greater employee awareness
• Increased operational efficiency
• Reduced scrap expense

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A Case Study

• Published in the Dallas Business Journal, August
  18, 1997 the study credited ISO 9000 for
• Increased Productivity
• Reduced scrap and waste
• Record sales level
• Catching inferior raw materials before they were
  used
• A contract with Romanias state owned oil company.

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Other Case Studies showed
ISO Registration resulted in

• 30 Reduction in customer claims
• 95 improvement in delivery time
• Reduced defects from 3 to 0.5
• 40 reduction in product cycle time.
• 20 increase in on-time delivery
• International acceptance and recognition
• Facilitated trade in international markets
• Promoting of safety, reliability and quality in
  food products.

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CIRAS News Says

• Cutting quality cost in half can increase profit
  more than a 10 percent increase in sales.
• ISO 9000 is the most promising method for cutting
  the cost of quality.

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Registered companies site the benefits of ISO
9000 Registration as

• Improved management
• 86 of respondents
• Better customer service
• 73 of respondents
• Improved efficiency
• 69 of respondents

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Registered companies site the benefits of ISO
9000 Registration

• Reduced waste
• 53 of respondents
• Improved staff motivation
• 50 of respondents
• Reduced costs
• 40 of respondents

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Irwin Professional Publishing survey results show

• 30 Of registered companies experience increased
  customer demand.
• 50 Of registered companies have decreased number
  of customer audits.
• 69 Of registered companies have a competitive
  advantage in their market.
• 83 Of registered companies products have higher
  perceived quality in the marketplace.

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Survey of NYSE traded companies and ISO 9000

• US publicly held companies traded on the NYSE
  that received registration under the ISO 9000
  quality standard show significant improvement in
  financial performance compared to those companies
  that have not pursued the standard.
• The firms that failed to seek registration
  experienced substantial deterioration in return
  on assets, productivity and sales. Registered
  companies avoided such declines.
• Source http//www.manufacturingnews.com/news/02/0
  830/art1.html

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Start seeing these benefits in your organization

• Benefits start with your implementation project
  you do not need to wait until registration is
  achieved to start seeing the improvements.

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To implement ISO 90012000 in your organization

• One of the fastest and most effective ways to
  implement ISO 9000 is to use The ISO 9000 Store
  Documentation and Training Package
• By using this package you will implement a
  professionally designed Quality Management System
  in the most cost effective manner available.

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Start your project with years of expertise on
your side

• Use our professionally designed Quality Manual,
  Procedures and Forms.
• Save countless hours of your time by editing
  these proven procedures instead of starting from
  scratch.
• These procedures document processes to meet the
  requirements of the standard, and are ready for
  you to tailor for your organization.
• Professionals at The 9000 Store are available to
  answer your questions.

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Quality Manual, Procedures and Forms

• All documented in Microsoft Word and Excel, they
  are easy to edit and use
• These documents have been used by many different
  types of industries in many different countries
  for successful registration to ISO 90012000

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Train your employees

• We offer the most convenient, cost effective
  training available
• Computer based training provides each employee
  with an introduction to the standard and what it
  means to them

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Computer Based Training

• Employees can take the training at any convenient
  time
• Appealing visual and audio content keep the
  employees attention
• Quizzes measure the effectiveness of the training
• Group licensing for as little as 4 to 14 per
  employee

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Documentation and Training Packages are available
at a Package price

• This package includes
• Project managers guide
• Project manager online training
• Gap Analysis Checklist
• Quality Manual, Procedures and Forms
• Internal Auditor Training Materials package
• Employee Training
• Online support for answers to your questions

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• If you would like this presentation customized
  with prices to present to your organization,
  email us at cweber_at_the9000store.com and we will
  give you a custom presentation to use in your
  organization.
• Include
• Number of employees
• Number of different sites you will be registering
• Our prices are published on our website at
  www.the9000store.com